Service Coordinator

13 hours ago

Toowoomba, Australia Hastings Deering Full time

Diverse role working in a supportive and engaging team
- Discounts + Benefits apply
- Full time | Permanent opportunity

**About the Role**

Hastings Deering is currently recruiting for a Service Coordinator to be based in Toowoomba. This is a permanent role working Monday to Friday.

Reporting to the Field Service Supervisor you will play an integral role in providing support to the Field Service team, managing Service Call Work in Process (WIP) and other administrative duties.

**The key responsibilities of this role will include but not be limited to**:

- Provide a high-quality, cost-effective service that exceeds customer expectations and returns nil customer complaints
- Monitor all jobs for quality and efficiency
- Follows up on any rework, write-off or goodwill requests
- Accurately encoding all documentation relevant to AX as required
- Ensure labour hours have been correctly encoded and that any missing labour hours are accounted for on a daily basis
- Responsible to be active with the Caterpillar Production Systems Service Operation Development and Assessment (SODA)
- Effectively and accurately manage SIP/WIP and accurately forecast invoicing expectations
- Collaborate and work closely with the Field Service Foreman and Field Service Fitters.

**Required Skills and Competencies**:

- Experience working within a service and warehousing orientated environment.
- Knowledge of CAT / HDAL products and services.
- Understanding of job workflow processes.
- Impeccable attention to detail in your work.
- Ability to work in a fast-paced environment with mínimal supervision while providing exceptional service to our internal and external customers.
- Proven stakeholder and customer engagement with a high degree of confidentiality and professionalism.

**About the Benefits**:

- A competitive remuneration package
- A rewarding career with diverse opportunities
- Paid parental leave options for primary (13 weeks) and secondary carers (1 week)
- Salary Continuance Insurance
- Employee Assistance Program for employees and their families
- Discounts on private health, vehicles, travel and more
- A culture of inspiration, innovation, collaboration and execution
- Ongoing training & support to further your career
- Annual salary reviews

**Enquiries: Please call Marta Markovic on 1300 071 618**
- Applications through recruitment agencies or third parties will not be accepted_

  • Coordinator - Operational Services

    4 days ago

    Toowoomba, Queensland, Australia Darling Downs Hospital & Health Service Full time $90,000 - $120,000 per year

    What your day will look like….You'll be at the heart of hospital operations, guiding a team of operational staff to deliver seamless, high-quality services that support patient care. Your day will involve making decisions that keep things running smoothly—from coordinating work schedules and supervising service delivery, to ensuring compliance with...

  • Support Coordinator

    4 days ago

    Toowoomba, Australia Mercy Community Service Full time

    The NDIS offers assistance to people with a broad range of physical, intellectual and psychosocial impairments. Sometimes, navigating and coordinating this funding can be tricky; and for people who have complex challenges, it can be even more difficult to maximise all the services available to them. This is where a Mercy Community Support Coordinator comes...

  • Service Coordinator

    7 hours ago

    Toowoomba, Queensland, Australia Healthy Life Community Services Full time $60,000 - $90,000 per year

    Service Coordinator – Disability ServicesLocation: Primarily work from home with regular travel required for site visits. Candidate must be based within a reasonable travel distance from Toowoomba.Employment Type: Full-timeReports to: Operations ManagerAre you passionate about empowering people with disability to live their best lives? Do you thrive in...

  • Service Quality Coordinator

    6 days ago

    Toowoomba, Queensland, Australia Auscoil Full time $90,000 - $120,000 per year

    Service Quality Coordinator / QA-QC CoordinatorAUSCOIL is an Australian owned oil and gas well services company. With our head office in Brisbane and operations out of Toowoomba, we provide a wide range of efficient well intervention, production enhancement, cementing and coiled tubing services to numerous oil and gas operating companies. We are a specialist...

  • Student Services Coordinator

    13 hours ago

    Toowoomba, Australia Toowoomba Grammar School Full time

    Senior School (Admin) | Toowoomba Closing date: 17/08/2025 - Drive service excellence and grow with impact - Lead a newly created team - Term Time plus 6 weeks Toowoomba Grammar School is seeking an experienced and motivated professional to lead our newly established Student Services function in the role of **Student Services Coordinator**. This is an...

  • Specialised SIL Service Coordinator

    4 days ago

    Toowoomba, Queensland, Australia For Care Full time $75,000 - $90,000 per year

    Specialist Service Coordinator – NDIS (SIL & Community Access)Location: ToowoombaWork Type: Full TimeIndustry: Community Services & Development / Disability ServicesCompany: For Care (Part of For Life Group)About UsFor Care is a values-driven NDIS service provider committed to delivering high-quality, person-centred support to people living with...

  • Client Services Coordinator

    2 weeks ago

    Toowoomba, Australia McLean Care Full time

    Are you experienced in aged care but want a more administrative role within an ever-growing industry? A rare and exciting opportunity has become available at McLean Care for you to be the new Client Services Coordinator. In your new role your primary responsibility will be coordinating the admissions and waitlists across McLean Care’s STRC (Short Term...

  • Customer Service Coordinator

    2 days ago

    Toowoomba, Australia Coates Full time

    **About us** Proudly Australian owned, Coates has a long history of supporting customers to deliver major projects and an exciting future focused on growth. We provide end-to-end solutions spanning Equipment Hire, Engineering Solutions, Industrial Solutions and Power & HVAC. **The next step in your career starts here** - Permanent, full-time position -...

  • Assistant Coordinator Home Care

    4 days ago

    Toowoomba, Queensland, Australia Darling Downs Hospital & Health Service Full time $60,000 - $80,000 per year

    What your day will look like….You'll be at the heart of coordinating care—balancing rosters, tracking service hours, and ensuring our Home Care Workers are supported and scheduled efficiently. Your day will be a blend of meaningful interactions: liaising with clients and carers to understand their evolving needs, collaborating with internal teams to...

  • Predictive Services Intelligence Coordinator

    1 week ago

    Toowoomba, Australia Queensland Fire and Emergency Services Full time

    About us As a department our purpose is to help the community to prevent, prepare for, respond to and recover from the impact of fire and emergency events. Queensland Fire and Emergency Services (QFES) is the primary provider of fire, rescue and emergency management programs and services throughout Queensland. The department encompasses the Fire and Rescue...