Student Services Coordinator

Senior School (Admin) | Toowoomba

Closing date: 17/08/2025
- Drive service excellence and grow with impact
- Lead a newly created team
- Term Time plus 6 weeks

Toowoomba Grammar School is seeking an experienced and motivated professional to lead our newly established Student Services function in the role of **Student Services Coordinator**.

This is an exciting opportunity to shape a new role from the ground up - ideal for a dynamic individual with proven experience in team leadership, school administration, or student support services. You will be instrumental in developing systems, processes, and a service culture that supports the needs of students, families, and staff.

As the Student Services Coordinator, you will oversee a small team, manage day-to-day operations, and work collaboratively with key stakeholders across the School. Your ability to lead with initiative, implement efficient workflows, and deliver outstanding service will be key to your success.

**What we’re looking for**:

- Demonstrated experience in staff supervision and service delivery within a school or similar environment
- Strong organisational and communication skills with a focus on continuous improvement
- Confidence in developing and leading new systems and processes
- Familiarity with student information systems highly regarded, especially in the context of implementation or process improvement

This is a unique opportunity to make your mark and establish a pivotal function that enhances the student and parent experience at Toowoomba Grammar School.

**About Toowoomba Grammar School**

Toowoomba Grammar School was founded in 1875 and is a member school of the Great Public Schools Association of Queensland (GPS). It is an independent non-denominational day and boarding school for boys with a total enrolment of 1,200 from Preparatory to Year 12. There are approximately 300 boarders in the School coming predominantly from throughout Queensland, Northern New South Wales and the Northern Territory. The School’s campus covers 20.5 hectares and is located one kilometre from the centre of Toowoomba.

It is our vision that our boys will graduate from TGS with the skills to be independent, well-balanced, and successful in life. That they are boys of good character who respond well to challenges and achieve life-long wellbeing.

TGS has been honoured with The Educator’s 2024 5-Star Employer of Choice award. The Award acknowledges excellence in providing competitive salaries, employee benefits, professional development opportunities and nurturing a culture of inclusion and respect.

**Grammar 150**

In 2025, Toowoomba Grammar School will be celebrating its 150th anniversary. We are calling it Grammar 150 and this will be an incredible year for the School. Click here to learn more about Grammar 150 and what you can expect if you were to join TGS in 2025.

**Selection Criteria**:
You will be able to demonstrate your ability and commitment to:
**Leadership and Team Management**
Demonstrated experience in supervising and supporting staff, including the ability to lead a team, allocate tasks, manage performance, and foster a collaborative and high-performing work culture.

**Operational Coordination and Service Delivery**
Proven ability to manage and improve administrative systems, workflows, and daily operations to ensure efficient and professional service delivery within a busy school or similar environment.

**Student Information Systems and Data Management**
Strong working knowledge of Student Information Systems (e.g. TASS, Synergetic, SEQTA), with experience in implementation, optimisation, or systems improvement viewed favourably. Ability to manage data accurately, maintain confidentiality, and support reporting requirements.

**Communication and Interpersonal Skills**
Highly developed communication skills, both written and verbal, with the ability to liaise professionally with students, staff, parents, and external stakeholders. Demonstrated ability to handle sensitive matters with discretion and empathy.

**Organisational and Problem-Solving Skills**
Excellent time management and problem-solving capabilities, with the capacity to manage competing priorities, respond to emerging issues, and maintain attention to detail in a dynamic work environment.

**Commitment to School Values and Professional Conduct**
Understanding of and commitment to upholding the values and ethos of Toowoomba Grammar School, including a strong sense of professionalism, ethics, and adherence to confidentiality and school policies.

**Qualifications and Experience**
Relevant qualifications and/or experience in school administration, office management, or a related field. Previous experience in an educational setting or student support role is highly desirable.

For a full Position Description please refer to the attachment below.

**How to apply**:

- a cover letter addressed to the Headmaster addressing the vacancy being applied for;
- a resume;
- the names an