Aps6 Case Management Officer

2 days ago

Geelong, Australia HAYS Full time

Opportunity to grow your professional case management experience in a supportive team environment

**Your new company**

Hays is currently partnered with a federal government agency to recruit APS6 Case Management Officers for 12-month assignments. There are currently multiple positions available.

**Your new role**

Responsibilities will include:

- Undertaking case management of low to moderately complex AAT matters and analysing to develop options for early resolution.
- Obtaining necessary information and advice to effectively resolve AAT matters.
- Attending Case Conferences, Conciliations and Hearings conducted by the AAT.
- Preparing documents detailing resolution options and outcomes at Case Management meetings.
- Assessing and responding to priorities and risks, including risk to the participant, Scheme sustainability and the agency.
- Preparing and maintaining electronic record keeping, including evidence supporting decision-making processes and justifying conclusions reached during the case management process.

**What you'll need to succeed**

To be considered for this role, you will have:

- Demonstrated experience in a case management or business management role.
- Well-developed time management, organisational skills and excellent attention to detail.
- Skilled communicator both verbally and written
- Strong customer service focus and ability to liaise on a professional level with diverse groups.
- Ability to work independently and collaboratively in a team
- Competency in Microsoft Office suite programs.
- Efficient reporting skills

Due to the nature of our client, for this role you MUST be an Australian Citizen

**What you'll get in return**

This role offers you and hourly rate of $58.50 plus super, full time hours and an initial 12-month assignment with the possibility of an extension. There are multiple opportunities available.

Temporary and contract workers through Hays also enjoy a wide range of benefits including:

- Weekly pay cycles
- Your nominated choice of superannuation fund
- Online timesheet submission and approval
- No hidden costs or payroll deductions for our services
- No invoicing required for Pty Ltd holders
- Regular contact with Geelong based consultants throughout the duration of your assignment.

**What you need to do now**

At Hays, we value diversity and are passionate about placing people in a role where they can flourish and succeed. We actively encourage people from a diverse background to apply.

**LHS 297508** #2679846

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