Aps6 Project Officer

12 hours ago

Geelong, Australia Chandler Macleod Full time

**Mandatory: Australian Citizenship required to work within Federal Government**

Our Federal Government client is seeking to engage in multiple
***
**APS6 Project Officers** in the
**Claims & Payments Implementation **team for a 12-month assignment with potential extension in Geelong.

**About the Team**

The
**Claims and Payments Branch** is responsible for strategic planning and implementation of transformation initiatives to increase payments and claims quality, efficiency, controls, correctness and outcomes in support of the Agency plan.

The team is responsible for reviewing and evaluating current claims and payments processes and controls and determining and implementing improvement. It is also responsible for ensuring claims and payments processes are optimally included in the base platform build of new CRM Software, future enhancements are included on the backlog and that the implementation of the new platform is implemented in a planned, controlled and consultative manner.

**About the Role**

The
**APS6 Project Officer** will be responsible for providing a broad range of support in the implementation of a series of transformation projects and change programs in conjunction with the development and management of regular action plans.

The position will work independently to meet work area priorities and manage workflows, providing input to the development of strategies and evaluating business outcomes whilst keeping key stakeholders informed of issues affecting policy and processes.

The
**APS6 Project Officer** will work to support the branch leadership team in the design, implementation, tracking and reporting of various programs and projects, development of enhanced business processes and maintaining an underlying work and program plan and schedule that links high level outcomes, resource allocations and team deliverables.

**Responsibilities of the role include but are not limited to**:

- Developing detailed work plans that define and coordinate the ongoing work program and change and transformation agenda across various portfolios of the branch.
- Undertaking research and analysis activities for development of key projects within the branch.
- Communicating to key stakeholders with timely advice for status updates and issues affecting projects.
- Providing advice and support to stakeholders in relation to agency policies, procedures, systems and documentation to ensure requirements are met.
- Supporting the development of project management methodologies and processes. Developing accessible and relevant metrics, reporting and performance indicators including services and projects, variations and the impact on the change agenda.
- Contributing to the development and ongoing review of policies procedures and guidelines documents.
- Identifying and contributing to system and process improvements, focusing on delivering high quality and timely resolution of payment enquiries
- Providing input into the preparation of advice, including briefs and correspondence.
- Working to reduce instances of non-compliance and undertaking process remediation across the branch.

It is highly desirable that the successful applicant understand or lived experience in the field of disability.

**What's on Offer?**

**- Position located in Geelong**

**- APS6 $60.26/ph + super**

**- Temporary contract for 12 months, with possibility to extend**

**- Standard Hours or work - Monday to Friday, 8:30 am till 5:00 pm

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