Customer Service Officer

4 days ago


Melbourne City Centre, Australia Momenta Group Full time

**What’s the role?**

We have upcoming roles in Melbourne working with a reputable banking client — an opportunity to truly make a difference and start your career As a Customer Services Officer, you will work within a specialised team providing guidance to families and executors through one of life’s most difficult transitions.

**Responsibilities**:

- Providing clear, compassionate communication
- Minimising stress through efficient and accurate service
- Protecting the interests of customers and the bank
- Collaborating across teams to deliver meaningful outcomes

**Skills & Experience required**:

- A background in Customer Service will be highly desirable.
- Highly organised with the ability to work as a team player.
- Dedicated and reliable.
- Exceptional written and verbal communication skills.

**Tell me more**:

- **Location**: Melbourne CBD - Hybrid role.
- **Rate**: $43.71 ph including Super
- **Work Pattern**: Full time - Monday to Friday
- **Start Dates**: End of July 2025
- **Duration**: 12-month contract - View to go permanent



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