HR Business Partner

**Overview**

This is an exciting role, which will partner with our Contact Centre business in the development and delivery of robust people initiatives and organisational change across a number of different business lines. The role will also support strategic HR projects across the business.

**Key Accountabilities and Main Responsibilities**
- Support the development and delivery of robust people plans across the business, drawing on experience and insight to drive sustainable and commercial impact
- As a true HR Generalist, partner with other HR centres of excellence and the business leaders in relation to:

- Talent management
- The development and maintenance of technical, leadership and professional skills and a capabilities
- Employee engagement and culture
- Organisational change
- Employee relations and employment regulations
- The management of cyclical processes such as goal setting, performance review, remuneration review, talent assessment and development planning
- Support and advise on ongoing employment policy development and employee relations activities (e.g. disciplinary, grievance, dismissal) including compliance to employment regulation and law (supporting resource will be available from shared service operations team)
- Input into the design and shaping of development initiatives that build skills, enhance leadership capability and provide personal development opportunities for all parts of the business.
- Support talent and succession planning activities and upskilling across the business, including the delivery of local talent plans

**Experience & Personal Attributes
- Brings a ‘can do’ attitude to providing solutions to overcome barriers
- Execution and delivery focused - with an approach that emphasizes teamwork and collaboration
- Able to express a comparison between best practice and a commercial risk assessment
- Resilient and demonstrates ability to ‘stand your own ground’
- Able to influence key decision-makers and to challenge when necessary
- Strong commercial acumen and the ability to manage risk for the business
- High level of energy, enthusiasm and passion for change - able to generate excitement
- Excellent interpersonal and stakeholder management skills with internal and external parties
- Ability to lead others in a fast paced and dynamic environment
- Ability to prioritise and manage multiple tasks, across different locations
- Well developed relationship building skills and emotional intelligence to be able identify and leverage behavioral triggers to drive business outcomes
- Degree-Level Qualification in Human Resources or other related discipline
- Technical competence in all aspects of employment law and policies
- 15+ years experience in the design & delivery of people initiatives, including the mobilization and delivery of HR related projects through core centres of excellence

Link Group is a leading fund administration and share registry specialist. We are a market leading provider of technology-enabled administration solutions, continually developing our offerings to expand with our clients' needs. Since our inception, Link Group has been entrusted by clients to handle sensitive data in a secure and confidential manner. Our core businesses of fund administration and securities registration are complemented by our expertise in digital solutions and data analytics.

Our People & Group Services function is committed to achieving positive outcomes for our people, our clients, and the communities we operate in.

We develop and deliver strategic initiatives to make Link Group a place where our people can belong, thrive, and achieve together. Our services span employee communication, engagement and wellbeing, recruitment, HR operations, payroll, Health & Safety, performance and reward, HR systems and reporting, people capability and culture and business partnering.

We also provide business services including operations and technology services from our Mumbai hub, as well as marketing, sustainability, and stakeholder communications across our organisation.

We are an inclusive employer whose people work collaboratively. We are building a culture where difference is valued. We are doing this by encouraging, supporting and valuing the various talents and perspectives of our people and supporting flexible ways of working. We know that diversity drives innovation and innovation drives growth. Be part of the Link Group journey and together we will achieve our full potential.

We treat all individuals fairly and equitably and do not discriminate on the basis of diverse characteristics including, but not limited to gender, gender identity, sexual orientation, age, ethnicity, cultural background, physical abilities/disabilities, religious or political belief, marital or family status or carers responsibilities.