Information Officer

APS Level 5
- Canberra, ACT
- $90,580 - $96,839

**About the Department of Employment and Workplace Relations**
We are committed to empowering futures, ensuring rights and enriching lives. We support people to have safe, secure and well-paid work with the skills for a sustainable future as we ourselves strive to be a model employer.

We provide the framework for fair and productive relationships between employers and employees. We also oversee skills development and training initiatives to support those entering the workforce or re-training to take advantage of emerging employment opportunities.

With us, your work directly contributes to shaping the employment landscape. Whether you are engaging in policy development, program implementation, or direct support services, your efforts will have a tangible impact on job seekers, employees and the economy by giving them a framework to build a future anchored and realised through employment.

It is our ambition to do things differently, to create the ‘department of great jobs’- where our people reflect our purpose.

**The Role**
Reporting to the Assistant Director of Information Management, the Information Officer advises department staff and engages with stakeholders on using departmental information systems. The officer focuses on regulatory compliance, manages information assets, and oversees system administration for the department's recordkeeping and business classification systems. By adhering to information management best practices and aligning with the department's Information Management strategy, they provide quality information management products and services.

**Duties and Responsibilities**
Responsibilities of the APS Level 5 may include:

- Providing support for end users of MS Teams and Content Manager including taking calls, creating and responding to incidents and service requests using Service Now to achieve outcomes.
- Assisting with the maintenance of the department’s Castlepoint and Content Manager systems including importing and exporting information and quality assurance.
- Assisting with responding to Freedom of Information and official search requests, consulting with stakeholders across the department to meet required timeframes.
- Supporting the team by contributing to projects and ad hoc activities such as record disposal, advice and policy development, process improvement and mail services.
- Identifying information and records management opportunities and implementing solutions, including engaging with stakeholders to understand their business requirements and convey information management requirements.
- Supporting the implementation of the Information Management strategy change agenda for the department.

**How to Apply**
Applicants are required to provide a summary (no more than 750 words) that outlines skills, knowledge, and experience and why you should be considered for this vacancy. You should take into consideration the position overview (including any detailed position specific requirements) when drafting your response. Where possible include specific relevant examples of your work.

The APS work level standards accommodate the diversity of roles across the APS and are structured to clearly differentiate between the work expected (i.e. responsibilities and duties) at each classification level.

In the eRecruit (the department’s online recruitment system) you will also need to:

- upload a Curriculum Vitae
- provide contact details for 2 Referees.

**Eligibility**

**Don’t meet all the role requirements?**

**Citizenship** - to be eligible for employment with the Department, you must be an Australian Citizen or, in limited circumstances, in the process of obtaining it.