Information Management Officer

**Employment Type**:Ongoing

**Classification**: Parliamentary Service Level 5

**Closing Date**: 11:30pm AEDT, 30 September 2024

**The Opportunity**:
The Department of Parliamentary Services (DPS) is recruiting for a Parliamentary Service Level 5 Information Management Officer within the Information Services Division (ISD).

The Information Management Officer plays a crucial role, supporting a unique workforce, ensuring the effective management of the departments’ information assets.

The Information Management Section works closely with ISD and other areas of the department to facilitate the creation, maintenance, and preservation of information, in line with the Australian Parliament Digital Strategy and the DPS Enterprise Information Strategy, ensuring that it is secure, accessible, and compliant with relevant regulations.

The Information Management Officer will have opportunity to contribute to the shaping of innovative information management processes and solutions as part of a small dynamic team.

**Who we are looking for**:
The Information Management Officer PSL5 is required to undertake work that is moderately complex in nature and operates sometimes under limited direction. The Information Management Officer PSL5 will have troubleshooting skills and provide client support and advice within an area of specialisation with advice based on internal procedures, policies and legislation. The Information Management Officer PSL5 will participate in internal projects and undertake procedural, clerical, administrative support, or operational tasks. The Information Management Officer PSL5 will be required to communicate with and provide advice to a wide variety of customers and external stakeholders.
- have the ability to interpret and work through problems
- can communicate clearly and effectively
- have the ability and drive to learn new things
- have client and stakeholder engagement experience

**Job Specific Requirements**:

- The successful applicant will be required to obtain and maintain a Negative Vetting 1 (Confidential/Highly Protected/Secret) security clearance.

**Duty Statement**:
**Classification**:Parliamentary Service Level 5

**Branch**:Digital Recording Services Branch

**Section**:Information Management

**Immediate supervisor: Assistant Director Information Management**

Under limited/general direction undertake duties in accordance with the agreed standards for the Parliamentary Service Level 5 classification. The duties will include, but are not limited to, the following:
1. Contribute to the monitoring, triage and resolution of enquiries via the section’s incident management tool (currently ServiceNOW).

2. Manage the collection of physical records holdings - including archival transfers, stocktakes, retention, preservation, and disposal in line with legislative and whole-of-government policy requirements.
- Contribute to the Content Manager system administration activities and actively participate in Content Manager projects, e.g. version upgrades.
- Promote information management practices and processes that support DPS information and digital strategies and the National Archives of Australia’s Building Trust in the Public Record policy.

3. Assist in the development and maintenance of DPS-specific information management and Content Manager Tip sheets and quick reference guides.

4. Develop and maintain working relationships with clients, internal/external stakeholders, and service providers to ensure positive customer outcomes.
- Employees of DPS are required to be able, and to be seen to be able, to provide professional advice and services to all Senators and Members without favour or prejudice._

**How to apply**:
Please upload a pitch (750 words maximum) describing how your skills and experience would contribute to the role and work of the department.

Your pitch is an opportunity to tell us why you want to work at DPS, why you are interested in the role and what you can offer in the role. Frame your pitch around the role description and relevant ILS Profile. Make sure to use relevant examples and accomplishments that demonstrate your ability to perform the role.

**Our purpose and values**:
We proudly provide innovative, unified, and client-focused services to the Australian Parliament and parliamentarians. We are a values driven department, placing our values at the heart of everything we do; from our service offerings and decision making to our interactions with stakeholders and each other.

Our people are employed in a broad and unique range of professional, customer service and trade-based roles, all joined by a shared purpose: to make an enduring contribution to Australia’s parliamentary democracy. We have an inclusive workplace that reflects the diversity of the community we serve. While we come from all walks of life, we share a commitment to care for and protect our iconic workplace.

Every year, almost one million people visit Australian Parliament House to e