Sales Associate

3 days ago

Brisbane, Australia SmileDirectClub Full time

We’re **SmileDirectClub**, and we believe everyone deserves a smile they’ll love. We also believe that you deserve a job you’ll love. Good thing you found us, and we found you. At SmileDirectClub, we’re all about empowering transformation. We want people to become more confident in how they look, how they feel, and how they think. So we’re spreading smiles and positivity all over the country.

It’s no small task. That’s why we’re looking for energetic, passionate, and confident **Sales Associates** who can help turn frowns into life-changing grins. Are you up for it?

This role is located in our convenient Brisbane CBD location. This will be a rotating 2-week roster with a mock schedule below:
Week 1: 22 hours across Tues, Thurs, and Sat.

Week 2: 29.5 hours across Tues, Wed, Thurs, and Sat.

**How you make our customers SMILE**
- Deliver “5-Star” experience for every customer
- Be the face of SmileDirectClub, explain our product, and guide customers through timelines and expectations
- Engage and form a genuine connection with our customers to keep them excited about their journey to a more confident smile
- Use cutting edge technology to create a 3D scan of customer’s teeth for our Licensed Dental Professionals to review
- Help our customers select the best payment plan for their budget
- Provide our customers with complimentary whitening, and guide them through the “do’s and don’ts”
- Work with your teammates to create a positive, high-energy atmosphere
- Additional responsibilities as needed to set your SmileShop up for success

**It would really make us SMILE if you have**
- Required: 1+ years Sales and Customer Service experience, preferably in a consultative retail sales setting
- Preferred: Dental Assisting experience and/or experience taking digital intraoral impressions
- Have confidence when presenting our product and accurately addressing a customer’s questions and concerns
- Excited and passionate about transforming smiles and making an impact
- Fun and positive personality while being professional and eager to succeed
- Self-motivated and independent, but also open to learning
- Proven success and ability to quickly adapt to new systems and software
- Open-minded and optimistic as we continue grow and innovate
- Remain curious, and always look for ways to improve your shop operationally and the customer’s experience

**SmileDirectClub** was founded on a simple belief: everyone deserves a smile they love. The Company is the first digital brand for straightening your smile, created after the realization that recent trends in 3D printing and telehealth could bring about disruptive change to the invisible aligner market by matching licensed professionals, a quality clear-aligner product, and customers together. By leveraging proprietary, cutting-edge technology, SmileDirectClub, LLC-affiliated dentists are providing greater access of care to consumers who couldn't otherwise afford orthodontic treatment to get a better smile.

**Job Types**: Part-time, Permanent
Part-time hours: 26 per week

**Salary**: $30.00 per hour

Schedule:

- Fixed shift

**Experience**:

- Retail sales: 1 year (required)

Work Authorisation:

- Australia (required)

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