Commercial Relationship Manager

18 hours ago

Mount Waverley, Australia Techtronic Industries (TTI) Full time

Techtronic Industries (TTI) is a global organisation, a world-class leader in quality consumer and professional products marketed to the home improvement and construction industries. The TTI brands like MILWAUKEE, RYOBI, AEG, VAX and many other are recognised worldwide for their deep heritage, superior quality, outstanding performance and compelling innovation.

Through an ongoing company-wide commitment to cordless technology, innovation and strong customer partnerships, TTI consistently delivers exciting new products that enhance customer satisfaction and productivity. We are committed to ensuring our people have a great experience at TTI, so in addition to an exciting and challenging role we also provide:

- Competitive remuneration package
- Modern office/workshop with onsite parking
- All the tools of trade provided
- Exposure to world class technologies
- Generous discounts on company products for multiple brands

TTI is currently seeking a Commercial Relationship Manager to join our team in 31 Gilby Road, Mount Waverley, Victoria, 3149. Reporting to the Head of Customer Service, your key duties will include:
Due to dynamic company growth, a new opportunity has become available at TTI for an experienced Commercial Relationship Manager to drive portfolio growth across a number of our key small to medium sized customers.
Reporting to the Head of Customer Service, and working in close collaboration with the Commercial team, this role ensures the consistent sharing of customer feedback on the customer and product experience and maintaining competitor activity to maintain our competitive advantage edge and meet the quarterly and annual sales targets for commercial brands.

**What your day today looks like**:
Lead Generation: Working closely with the Commercial team to identify and generate new commercial customer leads and sale opportunities
Account Acquisition: Provides quotations and closes out sales across new commercial accounts, grows existing accounts, and provides ongoing after-sales support.
Customer Account Management: Triages customer accounts, centralises quoting activities and provides warranty and spare parts support
Product Knowledge: maintains up to date knowledge on current promotional and product information
Business Partnership: Collaborate with internal and external stakeholders across TTI to understand their needs, provide guidance, and support the commercial objectives

**What you will bring to the role**:
Prior Call Centre experience in the trade sales industry, with a focus on small to medium sized businesses
Superior Stakeholder management skills and the ability to deal with multiple and different customers and team members
Exceptional alignment to the customer needs through strong customer service skills and the ability to resolve issues calmly and efficiently.
Strong attention to detail in data entry and keeping customer accounts up to date
Prior experience with a CRM; SalesForce most advantageous.
Proven ability to value add in existing accounts, helping to drive conversion for new and existing accounts.
Passionate about all things trade

If you are ready to join a growing organisation and be a part of an outstanding team, we would love to hear from you

  • Commercial Property Management Assistant

    6 days ago

    Mount Hawthorn, Australia Perth Commercial Property Full time

    **Commercial Property Management Assistant** - **Medium-sized commercial agency - lots of drive and energy**: - **Vibrant CBD-fringe office, plenty of street parking, food & coffee options galore!**: - **Collaborative, energetic team with solid support structures**: - **Competitive salary + bonus scheme, and clear career advancement** - Exceptional...

  • Client Relationship Manager

    6 days ago

    Mount Waverley, Australia STRIKEFORCE AMC Full time

    DIY Market Leader - Fast paced and rewarding - Join a business experiencing amazing growth - Excellent remuneration & benefits - Established team environment Strikeforce is an award-winning shopper marketing agency specialising in managing field sales teams, sampling and demonstrations, merchandising and experiential events, with a footprint across the AUNZ...

  • Commercial Manager, Ecommerce

    2 weeks ago

    Mount Waverley, Victoria, Australia Glanbia Performance Nutrition Full time $90,000 - $120,000 per year

    Commercial Manager, EcommerceLocation: Mount Waverly, Victoria Reports To: Commercial Director, OceaniaGlanbia Performance Nutrition's purpose is to inspire people everywhere to achieve their performance goals We are the world's leading premium sports nutrition company with Optimum Nutrition, BSN, Isopure among the brands in the portfolio today. We have...

  • Commercial Specialist

    6 days ago

    Mount Waverley, Victoria, Australia Grace Worldwide (Australia) Pty Ltd Full time $60,000 - $80,000 per year

    Now Hiring: Commercial Removalists – Mount Waverley BranchAt Grace, we've been helping Aussies move, store, and manage their info for over 100 years. But what really sets us apart? Our people. We back our team with solid training, real career paths, and a workplace where everyone feels welcome. It's not just a job here—it's a place to grow, learn, and do...

  • Senior Commercial Analyst

    1 week ago

    Mount Waverley, Victoria, Australia Bapcor Limited Full time $120,000 - $180,000 per year

    About UsYou may not have heard of Bapcor, but you will know our brands. We're Asia Pacific's leading provider of vehicle parts, accessories, equipment, service and solutions and – through our businesses like Burson, Autobarn, Midas, Truckline and Baxters – are inside cars, on four-wheel drives and all over trucks.In joining our team, you'll be welcomed...

  • Client Relationship Manager

    2 weeks ago

    Mount Macedon, Australia ARA Property Services Full time

    **Position: Client Relationship Manager (Operations Role)** **Location: Regional VIC (travel throughout Regional VIC)** **Employment type: Full-time** Are you someone who is enjoy build strong relationship and partnership with clients and seek to provide added values and opportunity to clients, staff, and company? We need you at ARA, a highly reputable...

  • Relationship Executive

    1 week ago

    Mount Colah, Australia Commonwealth Bank of Australia Full time

    Relationship Executive - You are a relationship builder, passionate about nurturing a client base and building new business - We are proud to support businesses across Sydney North & Northern Beaches to build successful futures - Work as part of a collaborative and close-knit team who value flexible working **Do** **Work** **That** **Matters** Here you'll...

  • Business Development manager

    11 hours ago

    Mount Waverley, Victoria, Australia Fortis Security PL Full time $80,000 - $120,000 per year

    About the businessFortis Security is a fast-growing Australian-owned electronic security company that designs, manages, and installs enterprise-level security solutions for some of Australia's largest and most respected organisations.Our employees are committed to delivering high-quality solutions by uniting the right technology and knowledge in order to...

  • Commercial Cleaner in Mt Isa

    2 weeks ago

    Mount Isa, Queensland, Australia Commercial Property Cleaning Pty Ltd Full time $190,000 per year

    Join our dynamic team at a leading Commercial Cleaning Company based in Mount Isa, proudly serving Ballina and surrounding areas. We're seeking skilled individuals to join our cleaning team, committed to maintaining high standards of cleanliness in commercial spaces.As a member of our team, you'll benefit from:Access to top-quality equipment, chemicals, and...

  • Commercial/Domestic Cleaner

    1 week ago

    Mount Gambier, South Australia Australian Green Clean (Commercial) Pty Ltd Full time $35,000 - $45,000 per year

    About UsOur vision is to make the world more liveable and we pride ourselves on being the market leaders in delivering sustainable, reliable, quality and affordable cleaning and waste management services. In doing so, we are limiting waste going to landfill and toxic chemicals being used throughout Australia.We have grown our portfolio of clients to include...