National Account Manager

**Who we are?**

The Ice Cream division at Unilever is preparing to stand on its own, aiming to become an independent, EUR 8.3 billion publicly listed company by the end of 2025. We’re on a mission to create the ultimate snacking company. A place where growth, innovation, founder and ownership mentality, and performance are cultivated and rewarded. And where we craft extraordinary ice cream experiences - transforming ordinary moments into lasting memories. Because we know, life tastes better with ice cream.

**About The Magnum Ice Cream Company**:
The Magnum Ice Cream Company is all about growth. Growing our business. Growing our customers’ businesses. Growing our people’s careers. Growth begins with empowerment. So we free our people to be innovative, responsible entrepreneurs, driven and equipped to give our consumers more amazing products and unforgettable moments - and having fun doing it.

With 19.000 expert ice cream colleagues and iconic brands like Wall’s, Cornetto and Ben & Jerry’s, loved in 76 countries, we are the world’s largest Ice Cream company leading the industry. We have been taking pleasure seriously for more than 100 years, serving happiness with every lick or scoop of ice cream for generations.

We are investing to unlock the full growth potential of The Magnum Ice Cream Company as a standalone entity, once we separate from Unilever, which is planned to happen before the end of 2025.

We dream big but keep things simple to act fast.

If you want to **grow with us, make an impact, and shape the future of Ice Cream**, this is the place for you

**Role Responsibilities**:

- Ultimately the owner of the **Promotional** and **Activation** Plan within the Coles eco-system.
- Management of both internal external stakeholders to maximise on shelf availability and optimal phasing of key activities.
- In partnership with the CBM, own the **delivery of Turnover**, Customer Profitability, Market Share Winning plans and TTS budgets for their customer and category.
- Owns the **media and promotional budget** end-to end and works with the Digital Marketing, Media & dCommerce experts to curate a bespoke plan that includes differentiation through seasonal events and bespoke best-in-class launches. The key contact for both Cartology and Coles 360.
- Key stakeholder of the **Joint Business Plan (JBP)** ensuring that it is optimized based on the changing nature of the retail landscape to remain ahead of the curve as market leaders, delivering profitable and sustainable retailer, business and market growth.
- Leads **range reviews** working in collaboration with the Category and Digital Commerce teams.
- Own the short-term volume and spend forecast aligned to **S&OP process** for their allocated categories.

**What you will need to succeed?**

**Experiences & Qualifications**
- 3+ years of business experience, preferably cross-functional.
- FMCG experience.
- Strong customer facing experience and proven track record is a must.

**Skills**
- Collaborates with CSP team to enable and support the right **category growth management** approach to ensure the triple-win (customer, shopper, Unilever).
- Demonstrated **commercial strategy** through analysing customer JBP looking for improvements, and budgeting appropriately so delivered within spend guardrails.
- Deeply understands their customer and uses that knowledge to build strong **customer relationships** that align key Unilever and customer stakeholders.
- Is **data literate**, able to analyse data to make better decisions and identify new trends that impact the customer, category and Unilever.
- Understand s how to **execute with excellence** with the customer, whether it’s through knowledge of supply chain expectations or deploying activities in-store.
- Proficient in **negotiating** complex agreements and resolving conflicts among multiple stakeholders (internally and externally).
- Knows how to use the right questions to understand the customer’s challenges and needs, **building compelling propositions** that meet them.

**Leadership**
- You are energized by delivering fantastic results. You are an example to others - both your results and your resilience. You are constantly on the lookout for better ways to do things, engaging and collaborating with others along the way.
- As an individual you are the one responsible for your own wellbeing and delivering high standards of work. You must also focus on the Consumer and what they need. You are humble and have your head up, looking around to interpret evidence and data smartly, spot issues and opportunities to make things better.

**What you can expect?**
- A unique mix of global scale & start-up spirit—€8.3bn powerhouse with an agile, entrepreneurial mindset. We’re building a new high growth Ice Cream company from the ground up.
- Career without limits—42 markets, international opportunities, and fast tracked growth.
- A performance-driven culture—Freedom to act, disrupt and grow - your success is measured