Technical Training Devices Manager

About Toll Group

At Toll, we do more than just logistics - we move the businesses that move the world. Our 16,000 team members can help solve any logistics, transport, or supply chain challenge - big or small. We have been supporting our customers for more than 130 years. Today, we support more than 20,000 customers worldwide with 500 sites in 27 markets, and a forwarding network spanning 150 countries. We are proudly part of Japan Post —

Toll Helicopters is Australia’s premier provider of specialised mission-critical helicopter services to clients including NSW Ambulance and the Australian Army. With extensive experience in helicopter maintenance, operations and training, our staff are some of the most highly experienced and well-trained aviation professionals in the country.

About Toll Helicopters:
Toll Helicopters is an experienced provider of specialised mission-critical helicopter services and training for Government, Defence, and the civil sector. With extensive experience in operations, training and helicopter maintenance, our staff are some of the most highly experienced and well-trained aviation professionals in the country.

Toll operates the Toll Ambulance Rescue Helicopter Service on behalf of NSW Health for the NSW and ACT communities.

Toll has an expanding Defense aviation support portfolio including maintenance and flight operations in support of ADF capability.

For more information about our client operations and training facility please refer to

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The Role

We are looking for a Technical Training Devices Manager to join our team in Bankstown.

Reporting to the ACE-TC General Manager, you will be responsible for managing all technical oversight of Australia’s only OEM Level D AW139 Full Flight Simulator and other aviation simulation training devices at the ACE-TC to ensure continued compliance with regulatory technical standards and equipment manufacturer maintenance requirements. With prior flight simulator technical experience, the Training Devices Technical Manager is an approved training devices technician capable of operating and maintaining training devices at the ACE-TC. As an expert in training technologies, the Training Devices Technical Manager develops and presents options for enhancing the training devices at the ACE-TC, and develops and delivers maintenance and operation training for ACE-TC training devices.

Key Responsibilities
- Develop and review procedures for the safe operation and maintenance of ACE-TC training devices
- Monitor the technical integrity of training devices and report status to the ACE-TC GM and Head Office staff
- Manage device operator effort to investigate training device defects, and gather and submit authoritative data and findings to contracted support organisations to support defect closure activities
- Assist the Compliance Monitor Manager in the management and audit of qualified training device (eg. AW139 Full Flight Simulator) configuration and quality
- Conduct device startup activities in preparation for training, and device shutdown procedures post training
- Provide advice to the management team in relation to acquisition, delivery, certification, verification and validation of modifications to training devices
- Direct the ongoing Full Flight Simulator standardisation and routine compliance fly out profiles
- Review Qualification Test Guide and Acceptance Test results as the device operator representative
- Prepare written submissions in relation to training device technologies for inclusion in Business Development opportunities

Skills & Experience
- Avionics qualification, with experience as an aircraft Simulator Technician or equivalent experience
- A thorough knowledge of EASA and CASA regulations relevant to FSTDs
- Maintenance manager for synthetic training devices
- Strong ability to build relationships and influence
- Strong judgment to identify and interpret issues and risks, and ability to escalate effectively and appropriately
- A working knowledge of quality management systems, auditing processes and Risk Management techniques
- Ability to achieve challenging goals and deliverables
- Prepared for contingencies and drive to follow through and get results
- Ability to work both autonomously and in a close team environment

If you're interested in this role, please either click on 'Apply'

Toll Group does not accept any unsolicited resume referrals from Recruitment Agencies and will not pay any placement fees relating to such unsolicited resume referrals.

All applicants must be entitled to work in Australia and be prepared to undergo a criminal history check, pre-employment medical and/or drug & alcohol testing as required.

What moves you?

At Toll, you can help play a vital role in delivering what matters. From food, fuel, medicine and rescue services, we keep businesses and communities thriving. Every day brings change. We see that as an opportunity. To be curious. To ask the right questions. And build meaningful c