People & Culture Systems Analyst

At Lives Lived Well (LLW), we’ve been treating and supporting people whose lives are affected by alcohol and other drugs for over 50 years. We also support people with mental health and gambling concerns and those transitioning from correctional centres. We’re growing fast and building a reputation as a trusted, innovative provider, focused on clinical excellenceand we’d love you to be part of it.

Are you ready to join us and help make a difference where it matters most?

**Your opportunity**

As a People and Culture Systems Analyst, you will play a key role in managing our HR Information Management System (UKG Ready) and provide support and training to staff in across the organisation. You will play a critical role in LLW’s current project to upgrade and optimise the organisation’s utilisation of the UKG Ready platform. As such, you will be required to engage with internal stakeholders and the project team to combine your knowledge of HRIS systems and project best practice to support all aspects of the system implementation internally.

You will be part of a small but incredibly impactful People and Culture team that is well established and recognised by our internal stakeholders, and who are deeply committed to supporting our clinicians.

Your daily tasks will include but not be limited to:

- Undertake general system administration and maintenance of UKG Work Force Ready.
- Ensure data integrity is maintained within the HRIS system and troubleshoot system issues for all users.
- Provide a help desk support for all UKG Ready related queries.
- Support the Payroll team in their business processes, maintaining the data within the UKG Ready to ensure accurate and efficient payroll management.
- Take a lead in the ongoing maintenance, system improvements and new feature/updates to ensure effective implementation.
- Play a lead role in the technical build and testing of any new functionality developed through the current organisational project.
- Be able to trouble shoot technical issues or investigate problems users may encounter when using UKG Ready in their day to day roles.
- Plan and conduct user training for employees, Team Leaders, and managers.
- Create and maintain ‘How to’ guides, ‘cheat sheets’, and relevant resources for users.
- Analyse business processes and their requirements to align these against the available functionality of the UKG Ready platform

This is a full-time, ongoing role based in Spring Hill Brisbane CBD.

The salary package for this role is approximately $83-85K including base salary, full salary packaging, Superannuation, leave loading (17.5%), and 5 additional days of paid Wellbeing Leave.

**What you’ll bring**

**To succeed in this role, there are some essentials you’ll need**:

- Minimum 3 years’ experience in HRIS and/or Analytics.
- Strong knowledge and significant experience in using UKG Workforce Ready or other UKG Workforce solutions.
- Previous experience of delivering and implementing system improvements, either as part of a project or as part of continuous improvement, which align against agreed business needs and which have delivered against the agreed outcomes required.
- Tertiary qualification(s) in Human Resources, equivalent or relevant experience in Human Resources or Payroll.
- Advanced skills in Human Resources Information Systems including Payroll, HR, Recruitment and Rostering
- Highly developed skills in the analysis and interpretation of data.
- Sound analytical and problem-solving skills
- Well-developed interpersonal, communication and teamwork skills
- Strong customer service orientation
- Strong organisational and time management skills with high attention to detail
- Demonstrated commitment to working confidentially and with discretion

**What matters most is that you’ll live and breathe our values, which means**:

- You are humble, human, and full of hope.
- You show up and share.
- You ask: Why not? And what’s next?
- You leave a positive wake.

Why? We believe that through these values, we do our best work - for each other, for clients, and for the communities we work in. And it’s a promise we make to you about the kind of experience you will have working for us.

**Why work for Lives Lived Well?**

Well, it’s about people, purpose, impact, and growth.

We think you’ll love working with our talented people across services that are as diverse as the communities we work in. We’ve grown significantly, with no plans of slowing down.giving you a real opportunity to go further

**So, what does that mean for you?**
- You’ll grow as a person and as a professional, extending your knowledge and skills beyond the norm and be exposed to the latest practice in this field.
- You’ll be trusted with autonomy in a supportive, respectful environment.
- You’ll make a lasting difference - on clients, the community and a team that cares as much as you.

**But it’s more than that.**

You’ll join a curious team that thinks