Level 1 Help Desk
2 weeks ago
Great organisation
- Real career path
- Work/life balance
The roster is a unique 4 day on / 4 day off setup with some early starts (4am) and the possibility of night shift work (6pm - 4am)
The role is 1st level troubleshooting and capturing each call in ServiceNow (ITSM tool)
Experience in a similar role and with the following would be advantageous;
- Active Directory
- Windows 10
- ServiceNow
Communication and troubleshooting over the phone is key to succeeding in this role.
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