Customer Service Representative

4 days ago


Macquarie Park, Australia Temp & Agnew Pty Ltd Full time

Full time, Hybrid Working (2 days in office)
- Temp to Perm job
- $30-$32 Per hr + Super

Full Job Description

The company:
A leading Logistics service company based in Macquarie Park is looking for a Customer Service Representative to join their team.

The Role
- Handles all inbound calls from customers.
- Accurately and efficiently enters and maintains data.
- Handling around 30-50 calls per day.
- Deliver exceptional customer service to achieve satisfactory outcomes.
- Focus on handling customer complaints and understanding their needs.

About you:

- Dealing with customer inquiries quickly and effectively.
- Well-spoken with a good phone manner.
- Strong data entry and administration skills.
- Previous experience within a Call Centre role is desired but not essential.
- Proficient computer and organizational skills.
- Target and KPI’s Driven.
- Permanent resident/Citizen only.

What we offer:

- Hybrid work (2 days from the office), ASAP start
- Full-time, temp role with potential to go permanent.
- $30-$32 Per hr + Super
- Ongoing career development.
- Supportive team.
- Great culture.



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