Change Manager

Job Description
- Change Manager

ANZ Worldline Payment Solutions is a joint venture between ANZ Banking Group and Europe’s leading payment technology company, Worldline.

We launched in Australia in early 2022, providing in-store and ecommerce payment solutions to around 60,000 Australian businesses. Since then we’ve built a new modern technology platform to enable an exciting roadmap of products and solutions that we’ll launch in Australia throughout 2023 and beyond.

**What’s it like to work with us?** We bring together the spirit of a fintech with the heritage of a big four bank. And while our expertise, products and services make us a leader in payments, our people, purpose, values and culture are the core of our organisation. As an equal opportunity employer, we know our success comes from new insights, diverse points of view and the energy of every member of our 300 strong team.

It’s an exciting time to be part of our growing team. Find out more about ANZ Worldline Payment Solutions here.

**The opportunity**

We have a fantastic opportunity for a motivated and experienced Change Manager to join our growing Project & Process team in Melbourne. In this role you will be coordinating Business change management across various projects and initiatives within our business.

**Areas of Responsibility**:

- Implementing a strategy to support adoption of the change management techniques within the business
- Manage the change portfolio including identifying and supporting any training needs
- Assessing change readiness and identifying key stakeholders
- Creating change management plans for projects or change initiatives acknowledging all aspects of change - analysis, plan, implementation, communication and other associated change considerations.
- Developing change management processes and tools to support the integration and engagement with change management principles.
- Preparing impact analyses and evaluation of the actual impact of changes
- Analysing and preparing risk mitigation tactic and processes
- Close collaboration with the Projects Managers to integrate change management activities into the existing project plans
- Capturing data and defining and measuring success metrics
- Consulting and advising project teams on change management
- Consult and coach senior leaders, people managers and project teams
- Identifying opportunities and providing expertise to build resilience to change across the organisation

**To be successful in this role you will require**:

- 5+ years experience as a Change Manager, managing end to end change
- Proven in depth change management experience using a variety of change management methodologies
- Demonstrated knowledge and experience in change management and communications
- Experience implementing changes to business processes, technologies and systems
- Hands-on experience identifying problems at an early stage and effectively solving problems
- Proven experience in working in project teams and implementing a change program of work
- Strong verbal and written communication capabilities
- Knowledge of the Australian payments industry and standards will be beneficial

**Benefits**:
At Worldline we work in a flexible environment that empowers you to learn, grow and accelerate your career. You’ll have access a great mix of benefits, including:

- A range of health and wellbeing discounts for gym, nutrition, sporting gear
- Learning and development opportunities to build your skills
- Additional Leave options to support families, work in the community or take a career break. You’ll also earn loyalty leave for your tenure.
- Monthly in person and virtual social events
- Volunteering leave to support CSR activities
- Plus other perks and benefits (e.g. novated leasing options).

We have modern offices and services to support our people including a parent’s room, prayer room, and end of trip facilities. We also provide EAP services including financial counselling to support managers, employees and their families.

**Shape the evolution**:
We are on an exciting journey towards the next frontiers of payments technology, and we look for problem solvers, people with passion, can-do attitude and a hunger to learn and grow. Here you’ll work with colleagues from around the world, take on unique challenges as a team, and make a real impact on the society. With an empowering culture, strong technology and training opportunities, we help you accelerate your career - wherever you decide to go. Join our global team of 18,000 innovators and shape a tomorrow that is yours to own.

Learn more **_here_**_ about working at ANZ Worldline Payment Solutions._**

**#LI-DNI**
- Information at a Glance

**Request ID**:298648

**Posting Start Date**:2/20/25

**Job Area**:Operational Management

**Work Site**:Hybrid

**Contract Type**:Fixed Term

**Brand**:ANZ Worldline

**Job Location**:Australia - Melbourne