Workplace Experience Assistant

3 days ago


Melbourne, Australia Charterhouse Full time

**Perm **opportunity** **|** Growth + Development opportunity**:

- **Funky CBD office | Flexible Working Conditions**:

- **Wellbeing perks| EPA Program | Product discounts**
- Flex start/finish time | CBD located | Wellbeing perks | Product Discounts | EAP program

**About the company**
- This opportunity is for one of Australia’s largest energy retailer, this is a Receptionist position within the Workplace Experience team. This is a great opportunity for an experienced Receptionist or someone with experience in customer service in this customer facing. This role has a high focus on providing a positive experience for every customer and client.**Responsibilities**
- First point of contact in person and over the phone
- Providing an exception customer experience that goes above and beyond your typical reception role
- Meeting and greeting visitors, meeting room operations and bookings, communications, emergency, and security management, mail, events, and catering
- Providing an interface between your back-of-house/operational peers and the business
- Visitor and contractor check ins
- Supporting space planning discussions with the business
- Provide administrative support to the team
- Ad hoc administrative duties as required

**Requirements/Skills**
- Exceptional communication skills - written and verbal. Must be able to work collaboratively with various stakeholders at all levels.
- Exceptional customer service skills - must provide an experience
- Maintain a high attention to detail
- Experience working in a busy reception/ administration role
- The ability to prioritise, multitask and work under pressure
- The ability to work under pressure and adapt to changing and competing demands
- Intermediate computer skills across the Microsoft suite of products

**Benefits**
- Employee benefits such as; EAP program, flexible leave entitlements, can accommodate flexible working in addition to hybrid working, generous discounts on products
- Flexible starting and finishing time
- Grow and develop skills - will provide extensive training and working in an approachable team
- Learning and career development programs
- Great CBD location in a buzzing office

If you are interested in this role please** APPLY** today.

At Charterhouse, we embrace, and value, diversity of culture, working arrangements, sexual orientation, and gender identity. On behalf of our client, we promote a workplace that actively seeks to include and welcome unique contributions of all people; to embrace and celebrate the value of Aboriginal and Torres Strait Islander staff, their skills and contributions to the workplace



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