Workplace Experience Coordinator

At Relectrify, we're on a mission to engineer the future of battery energy storage. We are building a disruptive platform that dramatically reduces the cost of storage by unlocking significantly more energy from every battery cell. We want to see a world abundant with clean energy and believe we will make a meaningful contribution.

Our core values fuel and motivate our work:

- Prioritise what matters most: We strive to work with clear objectives and understand why they are the right goals to pursue.
- Think critically: We base our decisions on informed, open-minded evaluations, not on hierarchy or gut feelings.
- Be decisive: We prioritise action and continuously move forward, adapting as new data becomes available.
- Quality and elegance in everything: We put in the effort to distil complexity and make things as clear and impactful as possible.
- Collaborate or fail: We seek to work with those who excel and recognise that partnerships are essential to our success.
- Get jobs done: We focus on the core task - the job to be done - and we aren’t content until we’ve achieved the desired outcome.

We embrace diverse experiences to fuel our collective success, ensuring everyone can do their best work.

Learn more about us.

**About the Role**:
**Location**: This role is based in our Melbourne office on the edge of the CBD, just a short walk from Southern Cross Station. Flexibility for ad-hoc work-from-home days is provided.

**Team Background**: Reporting directly to the Head of People, our Workplace Experience Coordinator will play a pivotal role across technology enablement, workplace operations, and people & talent support. From ensuring new hires feel welcomed with the right tech and onboarding sessions, to managing day-to-day office needs and helping coordinate events, you'll be central to how our team works and thrives.

You'll have the opportunity to collaborate with team members across the entire organisation, including those in global locations.

This is an ideal position for someone looking to build upon their existing foundation in IT support, workplace operations, or employee experience. You’ll gain hands-on experience across multiple functions, learn from a collaborative and purpose-driven team, and grow in a role that offers real variety and impact.

**Who we’re looking for**: You are comfortable managing competing priorities thanks to your previous experience in workplace coordination, employee experience, and/or IT support. You are intelligent, service-oriented, and detail-focused with strong organisational skills.

You are curious and eager to grow your skills across a range of operational and people-focused tasks. Importantly, you are a strong communicator who enjoys working cross-functionally and finding solutions and opportunities for improvement when faced with challenges.

**What you’ll be doing**:
Working within a scaling business exploring market opportunities in Australia and globally, the Workplace Experience Coordinator, will focus on delivering excellence across three key areas:
1. TECHNOLOGY ENABLEMENT:

- Prepare IT equipment and accounts for new team members
- Deliver introductory training on our systems and tools
- Troubleshoot and escalate technical issues as needed
- Manage hardware inventory and liaise with suppliers
- Identify opportunities to improve in-house technologies and systems
- Oversee secure and smooth offboarding processes

2. WORKPLACE OPERATIONS:

- Keep the office running smoothly by managing supplies, vendors, and maintenance
- Coordinate internal events, team celebrations, and offsites
- Track expenses, manage invoices, and maintain operational documentation
- Support office fit-outs or relocations in partnership with key stakeholders
- Foster a safe, welcoming, and productive workplace environment

3. PEOPLE & TALENT SUPPORT
- Schedule and support interview logistics
- Conduct background checks and employee onboarding
- Help develop training materials and employee documentation

**Requirements**:
**Must-have experience**:

- Applicants must have full working rights in Australia and be willing to undergo pre-employment background checks (i.e. working rights, criminal history, and employment references)._
- Experience across workplace XP, HR support, IT support, or similar
- Exposure to a dynamic environment where multitasking and cross-functional support were required
- Previous experience managing or supporting IT onboarding/offboarding processes, basic troubleshooting (e.g. user access, peripheral setup), or working with ticketing/helpdesk tools
- Comfort with common business software (Google Workspace, Slack, Microsoft Office, etc.)
- Demonstrated ability to manage logistics for events, meetings, or office services
- Experience liaising with suppliers and coordinating facility maintenance
- Experience working closely with People & Culture/HR teams, including some prior involvement in onboarding, interview scheduling, or employee documentation processes, wo