Business Improvement Officer

1 day ago

Brisbane, Australia Hudson Australia Full time

This pay rate is inclusive of mandatory 25% casual loading

Our client is seeking a strategic thinker with a passion for improving processes and systems, and who thrives on driving business improvement and supporting large-scale infrastructure projects.

As the **Business** **Improvement Officer**, you will work closely with the Project Director, Project Planning to assess, document, and implement opportunities for continuous improvement within the department. You will help to enhance planning tools, templates, business processes, systems, and capability across Infrastructure Services. Your work will align with best practices and contribute directly to improving the delivery of services that impact education infrastructure across the state.

**Key Responsibilities**:

- Business Process Improvements: Identify, analyse, and recommend process improvements that align with the department's strategic objectives.
- Support the Development of Planning Tools: Coordinate inputs into a digital project planning handbook to assist in the Infrastructure Services Division's planning efforts.
- Quality Assurance: Assist in developing and implementing quality assurance frameworks to improve project planning processes.
- Data-Driven Analysis: Use data to evaluate current processes and recommend evidence-based improvements.
- Process Documentation: Prepare reports, process documentation, and presentations to support continuous improvement initiatives.
- Framework & Systems Development: Contribute to the development and implementation of frameworks that ensure consistency and quality in departmental planning, project management, and reporting.
- Change Management: Support the smooth implementation of process improvements, collaborating with internal teams to communicate changes and provide necessary training.
- Standard Operating Procedures: Assist in revising and documenting project design briefs, including roles and responsibilities, consultation guidelines, and standard operating procedures.
- Continuous Improvement: Contribute to a culture of ongoing improvement within the department, ensuring processes remain effective and efficient.

**What You'll Bring**:

- Experience in Business Improvement: Previous experience in identifying and delivering business process improvements within a large, complex organisation.
- Strategic and Analytical Thinking: The ability to assess processes and develop evidence-based recommendations for improvement.
- Collaborative Mindset: Strong skills in building relationships and collaborating with internal teams to drive positive outcomes.
- Strong Communication Skills: You can prepare detailed reports, presentations, and documentation with clarity and purpose.
- Technical Skills: Confidence in using Microsoft Excel, PowerPoint, OneNote, Teams, and other data management tools such as Power BI.
- Qualifications in infrastructure planning, strategic policy, or similar disciplines will be highly regarded.
- Demonstrated experience in a business improvement or process optimisation role, particularly within government, will be advantageous.

HOW TO APPLY:
Please submit your resume for consideration via the appropriate link. A cover letter demonstrating your relevant experience may also be reviewed.

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