Ecommerce Support Specialist

4 days ago

Hawthorn East, Australia Coles Supply Chain Full time

We’ve been trusted to serve Aussie communities since 1914 and grown to become a top 30-listed on the ASX with 120,000 team members and a portfolio of iconic brands. At Coles Group, you’ll not only get to make a difference to millions of Aussie lives—you’ll also get to see your impact.

**About the team**:
Supply Chain makes life easier, safer and more sustainable across our network. Our team works with thousands of trusted businesses every day to bring together our suppliers, distribution centres and stores. By keeping those relationships strong and processes running smoothly, we’re able to maintain the availability and quality of our products for our customers.

**About the role**:
Use your background in technical support or contact centre to support our suppliers through all EDI transactions.
Support our Coles DC’s and Stores in minimising supply chain disruptions and maximising inventory levels.

You will also:

- Be a first point of contact for e-Commerce EDI transactions and problem solve both technical and operational issues that arise.
- Manage setups and system requirements for all suppliers trading electronically with Coles.
- Act as a central point of contact when resolving issues between Suppliers, Accounts, IT and Merchandise Teams.
- Support in the accreditation of suppliers for DSD, Crossdock and or EIDC deliveries
- Provide out of hours support (1 week every month)

***
**About you and your skills**:
You will have:

- Previous experience in eCommerce EDI, Merchandise or Supply Chain.
- Ability to communicate eCommerce EDI knowledge.
- Ability to be on call to work out of hours on a rotating roster.

With us it’s not about the discounts (although you do get those), it’s about joining a team where your wellbeing and professional development is invested in and celebrating your contributions is the norm. And because everyone leads unique lives, we offer flexible work including work from home, additional leave and parental leave entitlements.

Job ID: 93103

Employment Type: Full time

LI-KK1

  • Ecommerce Specialist

    2 weeks ago

    Hawthorn East, Australia Coles Group Full time

    Swaggle is Australia’s newest online pet retail startup. With over a year in market, and some incredible growth under our belts, we are looking for an eCommerce Specialist who is up for the challenge of helping us improve site conversion and basket size via execution of a polished & easy online experience. As a challenger brand taking on a big category,...

  • Ecommerce Specialist

    2 weeks ago

    Hawthorn East, Australia Bunnings Full time

    **Join us and experience Bunnings from the other side of the counter!** **What’s in it for you**when you’re part of our**team**: - Team discount at Bunnings and other Wesfarmers brands including Kmart, Target and Officeworks to name a few - Free standard OnePass membership - Access to over 100+ exclusive team member benefits across health, shopping,...

  • Ecommerce Merchandise Planner

    2 weeks ago

    Hawthorn, Australia Lovisa Full time

    **Lovisa Life**: We are a fashion-forward jewellery brand that caters to anyone and everyone, with over 150 new styles being delivered to stores each week. Lovisa was established in Australia April 2010 and has quickly grown to be one of the world’s leading fast fashion jewellery retailers. We continue our focus on expanding our store network globally,...

  • Retail Media Specialist

    6 days ago

    Hawthorn East, Australia Liquorland Full time

    We’ve been trusted to serve Aussie communities since 1914 and grown to become a top 30-listed on the ASX with over 115,000 team members and a portfolio of iconic brands. At Coles Group, you’ll not only get to make a difference to millions of Aussie lives—you’ll also get to see your impact. **About the team**: Coles Liquor is a trusted retailer with...

  • Customer Analytics and Insights Specialist

    6 days ago

    Hawthorn East, Australia Coles Group Full time

    We’ve been trusted to serve Aussie communities since 1914 and grown to become a top 30-listed on the ASX with 120,000 team members and a portfolio of iconic brands. At Coles Group, you’ll not only get to make a difference to millions of Aussie lives—you’ll also get to see your impact. **About the team** eCommerce is creating the next generation of...

  • Last Mile Specialis

    6 days ago

    Hawthorn East, Australia Coles Supermarkets Full time

    We’ve been trusted to serve Aussie communities since 1914 and grown to become a top 30-listed on the ASX with 120,000 team members and a portfolio of iconic brands. At Coles Group, you’ll not only get to make a difference to millions of Aussie lives—you’ll also get to see your impact. **Last Mile Specialist (115880)**: Want to discover opportunities...

  • Ecommerce & Digital Marketing Manager

    1 week ago

    Malvern East, Australia White & Co Full time

    We’re seeking an experienced Ecommerce & Digital Marketing manager to develop and execute an ecommerce digital marketing strategy to trade Australia, New Zealand, and US online markets to deliver sales & profit targets. This role involves the scalable execution of paid media to maximise profit, including management of agencies and ownership of creative...

  • Support Enginee

    2 days ago

    Hawthorn East, Australia Coles Supermarkets Full time

    We’ve been trusted to serve Aussie communities since 1914 and grown to become a top 30-listed on the ASX with 120,000 team members and a portfolio of iconic brands. At Coles Group, you’ll not only get to make a difference to millions of Aussie lives—you’ll also get to see your impact. **About the team**: Want to discover opportunities that challenge...

  • Product Designer

    6 days ago

    Hawthorn East, Australia Coles Group Full time

    We’ve been trusted to serve Aussie communities since 1914 and grown to become a top 30-listed on the ASX with 120,000 team members and a portfolio of iconic brands. At Coles Group, you’ll not only get to make a difference to millions of Aussie lives—you’ll also get to see your impact. **About the role**: Want to discover opportunities that challenge...

  • Marketplace Support Manager

    2 weeks ago

    Hawthorn East, Australia Bunnings Full time

    At Bunnings, you’ll make a positive difference to our business and beyond. Bunnings is the leading retailer of home improvement and lifestyle products in Australia and New Zealand and a major supplier to project builders, commercial tradespeople and the housing industry. Operating from a network of stores, trade centres, frame and truss sites, and online,...