Ecommerce Support Specialist

1 week ago

Hawthorn East, Australia Coles Supply Chain Full time

We’ve been trusted to serve Aussie communities since 1914 and grown to become a top 30-listed on the ASX with 120,000 team members and a portfolio of iconic brands. At Coles Group, you’ll not only get to make a difference to millions of Aussie lives—you’ll also get to see your impact.

**About the team**:
Supply Chain makes life easier, safer and more sustainable across our network. Our team works with thousands of trusted businesses every day to bring together our suppliers, distribution centres and stores. By keeping those relationships strong and processes running smoothly, we’re able to maintain the availability and quality of our products for our customers.

**About the role**:
Use your background in technical support or contact centre to support our suppliers through all EDI transactions.
Support our Coles DC’s and Stores in minimising supply chain disruptions and maximising inventory levels.

You will also:

- Be a first point of contact for e-Commerce EDI transactions and problem solve both technical and operational issues that arise.
- Manage setups and system requirements for all suppliers trading electronically with Coles.
- Act as a central point of contact when resolving issues between Suppliers, Accounts, IT and Merchandise Teams.
- Support in the accreditation of suppliers for DSD, Crossdock and or EIDC deliveries
- Provide out of hours support (1 week every month)

***
**About you and your skills**:
You will have:

- Previous experience in eCommerce EDI, Merchandise or Supply Chain.
- Ability to communicate eCommerce EDI knowledge.
- Ability to be on call to work out of hours on a rotating roster.

With us it’s not about the discounts (although you do get those), it’s about joining a team where your wellbeing and professional development is invested in and celebrating your contributions is the norm. And because everyone leads unique lives, we offer flexible work including work from home, additional leave and parental leave entitlements.

Job ID: 93103

Employment Type: Full time

LI-KK1

  • Ecommerce Campaign Specialist

    6 days ago

    Hawthorn East, Australia Coles Careers Full time

    Requisition ID: 55506 Employment Type: Full time **Good things start here** This could be the very first step towards an exciting new career with us - a fresh beginning. At the Coles Group, these are moments we live for. Starting good things is what drives our purpose: to sustainably feed all Australians so they can lead healthier, happier lives. With a...

  • Head of Ecommerce

    5 days ago

    Hawthorn East, Australia Liquorland Full time

    We’ve been trusted to serve Aussie communities since 1914 and grown to become a top 30-listed on the ASX with 120,000 team members and a portfolio of iconic brands. At Coles Group, you’ll not only get to make a difference to millions of Aussie lives—you’ll also get to see your impact. **About the team**: Coles Liquor is a trusted retailer with three...

  • Ecommerce Coordinator

    2 days ago

    Hawthorn, Australia Coles Group Full time

    **Responsibilities**: - We’ve been trusted to serve Aussie communities since 1914 and grown to become a top 30-listed on the ASX with 120,000 team members and a portfolio of iconic brands. At Coles Group, you’ll not only get to make a difference to millions of Aussie lives—you’ll also get to see your impact.**About The Team** Coles Liquor team work...

  • Ecommerce Photographer

    2 weeks ago

    Hawthorn, Australia Lovisa Full time

    **Lovisa Life**: Lovisa was established in Australia in 2010 and has rapidly grown to become one of the world’s leading fast-fashion jewellery retailers. With a strong global focus, we now operate over 1,000 stores across more than 50 markets worldwide. As a trend-driven brand, we cater to everyone, delivering over 150 new styles to our stores each week....

  • CRM Marketing Specialist

    7 hours ago

    Hawthorn East, Australia Viktoria & Woods Full time

    **Introduction**: Viktoria & Woods is an Australian brand known for creating modern, timeless and effortless designs that transcend seasons and generations. Established in 2004, we are committed to responsible sourcing, and using high quality fabrics and workmanship across every design. We very proudly work with local makers and suppliers to create the...

  • Retail Media Specialist

    2 weeks ago

    Hawthorn East, Australia Liquorland Full time

    We’ve been trusted to serve Aussie communities since 1914 and grown to become a top 30-listed on the ASX with over 115,000 team members and a portfolio of iconic brands. At Coles Group, you’ll not only get to make a difference to millions of Aussie lives—you’ll also get to see your impact. **About the team**: Coles Liquor is a trusted retailer with...

  • Ecommerce Marketplace Coordinator

    4 days ago

    Hawthorn East, Australia Coles Liquor Full time

    We’ve been trusted to serve Aussie communities since 1914 and grown to become a top 30-listed on the ASX with over 115,000 team members and a portfolio of iconic brands. At Coles Group, you’ll not only get to make a difference to millions of Aussie lives—you’ll also get to see your impact. **About the team**: Our Coles Liquor team work across three...

  • Marketing Specialist

    5 days ago

    Hawthorn East, Australia New Aim Pty Ltd Full time

    New Aim is one of Australia’s fastest growing eCommerce businesses - having begun as a humble start-up to the incredible powerhouse that it is today. Sitting within the prestigious category of ‘Top 500 Private Companies’ within Australia, New Aim’s trade revenue sits amongst the top range of Australian online eCommerce. If you haven’t heard of the...

  • Digital Analytics

    2 weeks ago

    Hawthorn East, Australia Coles Group Full time

    We’ve been trusted to serve Aussie communities since 1914 and grown to become a top 30-listed on the ASX with 120,000 team members and a portfolio of iconic brands. At Coles Group, you’ll not only get to make a difference to millions of Aussie lives—you’ll also get to see your impact. **About the team** eCommerce is creating the next generation of...

  • Ecommerce Merchandise Coordinator

    2 weeks ago

    Bentleigh East, Australia Officeworks Full time

    **Title**:eCommerce Merchandise Coordinator**: - Location: Bentleigh East, Victoria, AU**About us**: At Officeworks we make bigger things happen. Our customers, our team, and our community are our heart and soul. And if our brilliant people have taught us anything, it is that we can do all kinds of incredible things, each and every day. Fast paced....