Facilitator/coach

Permanent, full-time role
- Role will ideally be based in Sydney
- Travel may be required in this role

**How will I help?**

We are looking for a Facilitator/Coach to join the Consumer Division Capability team on a permanent basis. Reporting to the Senior Manager, Delivery and Engagement, this role is responsible for delivering high-impact coaching and facilitation services that drive leadership excellence, foster team cohesion, and accelerate both professional and personal growth.

This role is critical in supporting our leaders, employees and teams to enhance performance and create a culture of continuous learning and development, while also contributing to analysis and design activities through expert facilitation.

Some of your key responsibilities will include:

- Conduct assessment and deliver impactful leadership, personal and professional programs that measurably improve capability and performance
- Provide one-on-one coaching to leaders, focusing on enhancing leadership capabilities and personal effectiveness
- Facilitate team-building sessions and workshops to improve team dynamics, communication, and collaboration
- Utilise face to face and virtual delivery mediums to create a quality learning experience
- Implement coaching frameworks and methodologies aligned with the bank's leadership capability framework
- Support analysis and design activities through facilitation of workshops or conducting fieldwork activities in partnership with the Performance Consulting and Capability Solutions teams
- Contribute expertise to needs analysis, solution design, and evaluation activities through a facilitation lens

**What’s in it for me?**

You’ll play a significant part of the future of a business that has been around for over 200 years. Our purpose is to create better futures together. So, we’ll back you in the development of your career, internal career prospects, and flexible working. You’ll also keep learning to grow your career, backed by a fantastic team of people with a can-do, supportive structure. Whatever shape your family takes, we offer generous paid and unpaid parental leave for your nominated primary and support carers. This includes leave to organise adoptions, surrogacy, and foster care arrangements. And we continue to pay your super contributions while you take all the time you need to get your new family settled.

**What do I need?**
- Experience facilitating virtual learning solutions, using webinar technology
- You will have experience facilitating and delivering leadership programs
- Excellence in classroom delivery either in face to face or virtual
- Advanced communication and presentation skills
- Coaching experience
- ICF (International Coach Federation) certification at PCC level or equivalent
- Accreditation in psychometric tools (e.g., LSI, DiSC)
- Experience in banking & financial services

**What’s it like to work there?**

We are a collaborative team of passionate people with a shared ambition to make a difference for our customers, our communities and each other. At Westpac, making a difference means creating impact, unlocking our own and each other’s passions, and transformative success stories to create better futures together.

As well as competitive remuneration and a great culture, joining the Westpac family gives you access to a wide range of employee benefits to help you manage your priorities - whether that means family life, work/life balance, ambition to grow or all the little perks in between.

We’ll empower you to shape your career path. Through personalised upskilling, mentoring, and training opportunities, you’re in control of where you start and how you’ll grow.

As an equal opportunity employer, we are proud to have created a culture and work environment that values diversity and flexibility - and champions inclusion.
Hear from some of our people and their experiences working with us.

**How do I apply?**

Start here. Just click on the **APPLY **or **APPLY NOW **button.

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