Administration Assistant/receptionist

1 week ago

North Parramatta, Australia Steps2Life Full time

**RECEPTIONIST/ADMINISTRATION ASSISTANT**
- **Friendly and supportive team environment**:

- **Starting ASAP**:

- **Allied Health Clinic**:

- **North Parramatta location**

We are a relatively new Allied Health practice located in North Parramatta, comprised of Speech, OT, Psychology, and other Allied Health services. We provide our clients with a holistic approach to their care in a client-centered environment.

Our practice is experiencing an exciting period of growth and expansion, and as such we are seeking an experienced and dedicated Receptionist/Administration Assistant to join our friendly team of staff and clinicians on a full-time basis.

To be considered for this role you will need to demonstrate the following skills and experience:

- Empathy and warmth when dealing with a diverse range of clients
- At least 2 years Administrative/Reception experience in a health or medical practice
- Experience with NDIS, Medicare, and Private billing
- An understanding of client confidentiality
- Demonstrated high quality organisational and administrative skills
- Ability to work well under pressure and meet deadlines
- Experience with Electronic Medical Records in a paperless environment
- Demonstrated ability to exercise initiative and solve problems
- Excellent computer skills
- Well-developed communication skills
- Ability to cover annual leave and sick leave
- Willing to undertake a working with children check
- Willing to undertake a NDIS worker screening check

The key responsibilities of the role are as follows:

- Reception duties and front desk management to ensure that each client has a positive experience
- Attending to phone calls
- Assisting in the opening and closing of the Practice whilst maintaining security protocols
- Administrative support to Practitioners and the Practice Manager
- Co-ordinating waitlists
- Compliance with practice policies and procedures
- Diary management and client bookings
- Managing client payments, processing Medicare rebates and NDIS invoicing.
- General administration including liaising with suppliers, stock re-ordering and liaising with vendors
- Scanning of documents
- Adhoc duties as requested by the Practice Manager

If you feel that this is the right role for you, please submit your resume and cover letter marked to the attention of the Practice Manager as soon as possible as the advertisement may be removed if the position is filled earlier.

**Salary**: $28.00 per hour

Schedule:

- 8 hour shift

Supplemental pay types:

- Performance bonus

Ability to commute/relocate:

- North Parramatta, NSW 2151: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- Administration: 2 years (preferred)

Work Authorisation:

- Australia (required)

Work Location: In person

**Job Types**: Full-time, Part-time, Casual
Part-time hours: 30-40 per week

**Salary**: $55,000.00 - $70,000.00 per year

**Benefits**:

- Employee mentoring program
- Free drinks
- Free food
- Professional development assistance
- Travel reimbursement

Schedule:

- 8 hour shift
- Afternoon shift
- Day shift
- Monday to Friday
- Morning shift

Supplemental pay types:

- Overtime pay
- Performance bonus

**Experience**:

- Healthcare management: 1 year (preferred)
- Customer service: 1 year (preferred)

Work Authorisation:

- Australia (required)

Work Location: In person

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