
CRM Systems Coordinator
2 weeks ago
About the role
ABOUT THE ROLE
As the CRM Systems Coordinator, you will be responsible for the daily administration, maintenance, and first-line support of AMCS’ Salesforce CRM and Marketing Cloud systems. This role ensures the CRM system operates smoothly, is up-to-date, and effectively supports the organisation’s operations, including fundraising activities, supporter engagement, and campaigns. You will manage user access, troubleshoot issues, oversee data integrity, and coordinate system enhancements to ensure optimal performance.
There is an opportunity for growth and development in the system administration function as you gain experience in the role and our Salesforce ecosystem.
THIS ROLE INVOLVES:
- Providing first-line support and troubleshooting for the team on issues with the Australian Marine Conservation Society’s Salesforce database (NPSP version) and Marketing Cloud system, triaging issues, ensuring prompt resolution and escalating to external support provider when necessary.
- Managing relationships with external support providers, prioritise and track tickets, and keep stakeholders informed on progress.
- Performing and coordinating user-acceptance testing for any fixes or minor enhancements to ensure seamless functionality.
- Overseeing Salesforce configuration changes, including (but not limited to): the creation and management of custom objects, fields, flows, validation rules, and reports.
- Supporting teams by creating and maintaining dashboards and reports that provide valuable insights for decision-making.
- Administering daily Salesforce operations, including back-ups, system maintenance, upgrades and assessing releases.
- Communicating system updates and release notes to stakeholders, ensuring awareness of platform changes.
Please see the attached PD for a full list of responsibilities and further details on the role including the selection criteria.
WHY WORK WITH US
You’ll play an important role in protecting our oceans. You will be part of a committed group of passionate advocates who have defended Australia’s marine environment for almost 60 years. We care about our team and creating a supportive workplace.
WHAT WE OFFER
- Superannuation contribution of 12%
- Genuine flexibility around work hours and location (where possible)
- Four weeks of annual leave (pro-rata), plus additional days over the holiday period
- 10 days of personal leave (pro-rata for part-time)
- Flexibility with public holidays, as well as time off to support related conservation and community initiatives
- Opportunities and support for training and professional development
- Regular all-team meetings and annual in-person team retreat
- Access to our Employee Assistance Program
- Applicants must have the right to work in Australia. That is, you must be an Australian citizen or permanent resident or a New Zealand citizen, or hold a valid visa with permission to work on an ongoing basis._
A position description is attached. For more information on our work and our people please visit our website.
Position Description : AMCS Position Description_CRM Systems Coordinator_2024
- Applicants must have the right to work in Australia. That is, you must be an Australian citizen or permanent resident or a New Zealand citizen, or hold a valid visa with permission to work on an ongoing basis._
PBA3
Profession: #Information_and_Communication_Technology, #Operations_Management, #Project_Management
Sector: #Conservation_and_Environment
-
Marketing Coordinator
4 days ago
Sydney, Australia CRM Strategy Full timeOur mission is to become Australia’s premiere independent CRM/CX consultant, using best-in-class technology to solve complex business challenges. We’ve been the CRM space for over 26 years and are expanding our business to encompass new technology solutions to grow our capacity to serve a broader range of clients and provide them with deeply integrated...
-
System Crm Expert
2 days ago
Sydney, New South Wales, Australia beBeeCrm Full time $90,000 - $120,000We are seeking a skilled Crm Implementation Specialist to support the technical aspects of Crm system implementations.This role is ideal for individuals early in their career who wish to develop expertise in Crm systems, technical architecture, data management, and business processes.Configure System Settings: Configure Crm system settings and workflows to...
-
CRM Coordinator
6 days ago
North Sydney, Australia Zurich Insurance Full timeLet us help you grow your career!At Zurich, we are passionate about cultivating new talent! Our culture is designed to inspire and involve you at every stage of your career. - Zurich is committed to developing a sustainable workforce - we support employees to explore opportunities that will enhance their talents - We created a ‘Customer Academy’, to help...
-
Technical CRM System Implementor
3 hours ago
Sydney, New South Wales, Australia beBeeImplementation Full time $90,000 - $120,000Job Overview:We are seeking a skilled professional to support the technical aspects of CRM system implementations. This role is ideal for someone eager to develop expertise in CRM systems, technical architecture, data management, and business processes.Key Responsibilities:Configure CRM system settings and workflows to meet organizational...
-
CRM Coordinator
4 weeks ago
Sydney, New South Wales, Australia White Fox Boutique Full timeWhite Fox is a globally recognised fashion brand loved by babes and celebs worldwide.Established in 2013 and based in Sydney, Australia, White Fox has quickly become the go-to online fashion destination and is continuing to take over wardrobes everywhere.We're looking for an experienced CRM Coordinator to join our fast-paced team located at our Rosebery...
-
CRM Coordinator
3 weeks ago
Sydney, New South Wales, Australia White Fox Boutique Full timeWhite Fox is a globally recognised fashion brand loved by babes and celebs worldwide.Established in 2013 and based in Sydney, Australia, White Fox has quickly become the go-to online fashion destination and is continuing to take over wardrobes everywhere.We're looking for an experienced CRM Coordinator to join our fast-paced team located at our Rosebery...
-
CRM Coordinator
7 days ago
Sydney, New South Wales, Australia White Fox Boutique Full time $80,000 - $120,000 per yearWhite Fox is a globally recognised fashion brand loved by babes and celebs worldwide.Established in 2013 and based in Sydney, Australia, White Fox has quickly become the go-to online fashion destination and is continuing to take over wardrobes everywhere.We're looking for an experienced CRM Coordinator to join our fast-paced team located at our Rosebery...
-
CRM Coordinator
4 days ago
Sydney, Australia Hatch Full time** This role is at Employment Hero (not for Hatch)** Hatch is supporting Employment Hero to find a great CRM Coordinator to join their Marketing team. Hatch exists to level the playing field for people as they discover a career that’s right for them. We model this in our hiring process for our partners like Employment Hero. **About the role at Employment...
-
CRM Information Systems Specialist
4 days ago
Sydney, New South Wales, Australia beBeeData Full timeAbout the RoleAs a CRM Data Specialist, you will play a critical role in ensuring the integrity and usability of WWF-Australia's CRM platform. This includes system configuration, data architecture, and stakeholder-driven enhancements to support high-quality, actionable data and seamless integration across fundraising, supporter engagement, and operational...
-
CRM Coordinator
5 days ago
Sydney, Australia Sephora Full timeSephora Australia is looking for a CRM Coordinator (12 Months Contract) to assist the wider CRM and E-Commerce team members with understanding our customers and providing insights to engage them effectively across all of our touch points.The CRM Coordinator will report directly to the CRM Executive. **Responsibilities** - Assist with the implementation of...