CRM System Implementation Expert

3 days ago

Sydney, New South Wales, Australia beBeeImplementation Full time $65,432 - $123,456

Job Opportunity: CRM System Specialist

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As a seasoned professional, you will play a pivotal role in the successful implementation of CRM systems. This position requires close collaboration with cross-functional stakeholders to ensure that the CRM solution meets organizational needs and delivers maximum value.

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  • Configure CRM system settings and workflows to meet specific requirements.
  • Customize the CRM interface and user experience.
  • Test and validate system configurations to ensure they are functioning as intended.
  • Provide technical guidance and expertise throughout the CRM implementation process.
  • Oversee the design, development, and testing of CRM system components.
  • Ensure that the CRM solution aligns with the organization's technical architecture and standards.
  • Provide technical support to users and administrators of the CRM system.
  • Document and maintain technical documentation.
  • Develop and execute data migration plans to transfer data from existing systems to the CRM system.
  • Coordinate with project managers and product owners to ensure that the CRM implementation aligns with project timelines and objectives.
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Required Skills and Qualifications:

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  • Bachelor's degree in Computer Science, Information Systems, or a related field.
  • Strong analytical skills with an interest in solving both technical and business challenges.
  • Excellent communication skills with the ability to work effectively with cross-functional teams.
  • Eagerness to learn and grow in a fast-paced, collaborative environment.
  • Desirable skills: basic understanding of web platforms, data structures, and familiarity with CRM or marketing automation platforms.

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