Aps6 Case Management

3 days ago

Geelong, Australia HAYS Full time

Fed Gov | Geelong CBD | WFH flexible

**Your new company**

Hays Geelong are the preferred supplier choice to Federal, State and Local Government organisations as well as leading employers in Health, Technology, Insurance, Education and Utilities across Geelong and Western Victoria. Hays is currently partnered with a Federal Government Agency to recruit multiple APS6 Case Management Officers on a 12 month assignment with the potential to extend.

**Your new role**

You will work standard full time business hours from Monday to Friday with the flexibility to work from home on occasion.

The role is accountable for effectively organising and managing a high volume of cases covering a diverse range of complex issues. It will exercise sound judgement, high level independence and problem-solving skills to achieve early resolution through negotiation or progress to a final hearing. The APS6 Case Management will engage directly with AAT applicants and their representatives, utilising interpersonal, liaison and negotiation skills, and strong awareness of issues affecting people with disability.

Responsibilities will include:

- Undertaking case management of complex AAT matters and analysing to develop options for early resolution.
- Obtaining necessary information and advice to effectively resolve AAT matters.
- Attending Case Conferences, Conciliations and Hearings conducted by the AAT.
- Preparing documents detailing resolution options and outcomes at Case Management meetings.
- Assessing and responding to priorities and risks
- Preparing and maintaining electronic record keeping, including evidence supporting decision-making processes and justifying conclusions reached during the case management process.

**What you'll need to succeed**

To succeed, you will need:

- Demonstrated experience in an end to end Case Management role or similar
- Experience providing advice and support within delegation and legislation
- Qualification in a relevant discipline
- Exceptional verbal and written communication
- Exceptional interpersonal skills
- High level of technical, functional and professional knowledge in areas of Case Management
- Please note, to be considered for this role, you MUST:

- Show proof of your COVID-19 vaccination status
- Be an Australian Citizen

**What you'll get in return**

Through Hays, this role offers you an hourly rate of $58.50 + super and the opportunity to develop your career in this Government organisation.

Temporary and Contract workers through Hays also enjoy a wide range of benefits including:

- Weekly pay cycles
- Nominated choice of superannuation fund
- Online timesheet submission and approval
- No hidden costs or payroll deductions for our services
- No invoicing required for Pty Ltd holders
- Regular contact with Geelong based consultants throughout the duration of your assignment

**What you need to do now**

***
At Hays, we value diversity and are passionate about placing people in a role where they can flourish and succeed. We actively encourage people from a diverse background to apply.

**LHS 297508** #2708037

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