Aps6 Case Management

4 days ago

Geelong, Australia HAYS Full time

X11 positions available | Federal Government | WFH flexible

**Your new company**

Hays Geelong are the preferred supplier choice to Federal, State and Local Government organisations as well as leading employers in Health, Technology, Insurance, Education and Utilities across Geelong and Western Victoria.

I have partnered with a large Federal Government Agency in Geelong CBD who is seeking APS6 Case Management Officers, with x11 positions available
- Temporary | ASAP start | 12 months with the potential to extend
- Full time hours | Monday to Friday | 37.5 hrs per week
- Work from home flexibility | 3 days in the office, 2 from home

**Your new role**

As the APS6 Case Management Officer, you will have delegated authority and responsibility to resolve issues and risks across a range of activities. The role is required to provide leadership, control, planning, resource management, performance management and decision making for the team.

The APS6 Case Management Officer is required to provide detailed technical, professional, policy, operational support and advice in relation to complex problems. Where required, the role will coordinate and assist in the strategic planning, program and project management and policy development that support objectives.

Responsibilities include:

- Undertaking case management of complex AAT matters and analysing to develop options for early resolution.
- Obtaining necessary information and advice to effectively resolve AAT matters.
- Attending Case Conferences, Conciliations and Hearings conducted by the AAT.
- Preparing documents detailing resolution options and outcomes at Case Management meetings.
- Assessing and responding to priorities and risks
- Preparing and maintaining electronic record keeping, including evidence supporting decision-making processes and justifying conclusions reached during the case management process.

**What you'll need to succeed**

To succeed, you will need:

- Previous experience working in a high volume case management setting
- Dispute resolution experience
- Government experience (desired)
- Demonstrated ability to understand and interpret legislation
- Experience dealing with highly sensitive and confidential information
- High level of communication and interpersonal skills
- Critical thinking and problem solving skills
- Ability to work in a team environment and remotely / autonomously
- A can-do attitude

**Please note, to be considered for this role, you will need:

- Australian Citizenship
- Show proof of your COVID-19 vaccination status

**What you'll get in return**

***
Through Hays, this role offers you an hourly rate of $58.50 + super and the opportunity to progress your career within this Government organisation.

Temporary and Contract workers through Hays also enjoy a wide range of benefits including:

- Weekly pay cycles
- Nominated choice of superannuation fund
- Online timesheet submission and approval
- No hidden costs or payroll deductions for our services
- No invoicing required for Pty Ltd holders
- Regular contact with Geelong based consultants throughout the duration of your assignment

**What you need to do now**

***

If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

Brittany Hall - Senior Recruitment Consultant

Ph: 03 5226 8000

**LHS 297508** #2748872

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