
Service Delivery Manager
2 weeks ago
Based in Lake Macquarie, NSW - Toronto
- Leading Transport Services Provider
- Career and Leadership Development
**Our Client**
As part of a global network, our client is a leading provider of transport and logistics solutions, employing over 4,000 Australia-wide. With growth expected to continually accelerate in regional areas, they are currently seeking an experienced Service Delivery Manager to manage multiple depots while providing efficient customer-focused services and support.
**Service Delivery Manager - Hunter Region**
Reporting to the Regional General Manager, this leadership position will support 4 regional depots including 140 vehicles and over 300 operational staff. As an experienced leader of diverse teams, you will be responsible for safety compliance and risk as well as customer focused services according to the standards and requirements of the commercial contracts with Transport for NSW.
The Service Delivery Manager position is required to think strategically and demonstrate WHS due diligence leadership through understanding the operations hazards and risks associated within the business. The role will also implement processes and procedures to improve operations and ensure ongoing regulatory compliance of all regional depots. A focus on continuous improvement with the ability to report regularly on performance and develop positive working relationships at all levels is critical.
**About You**
You will be a strong people leader with experience in safety, quality, and environment and will have experience working in the transport industry. Your experience includes having a solid understanding of the Australian transport market, liaison with union representatives, and full-circle depot management.
Critical to your success will be leading by example with a customer focused mindset, driving accountability in, others, and building effective teams.
This is an opportunity not to be missed, for a confidential discussion please contact Kezia Zur or Madalyn Cheetham on Tel: +61 2 4905 0130.
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