National Membership Engagement Manager

About the role

The purpose of this role is to build relationships, grow membership, deliver services and support South Australia (SA) membership, ensuring a strong leadership position and visible presence for philanthropy in SA.

To be successful in the role, the National Membership Engagement Manager (SA) will;
- develop and maintain relationships with current and prospective South Australia philanthropic members, including private, community and corporate foundations.
- ensure members are engaged and supported by providing the tools and connections such as networks, professional development and information communications to enable philanthropy practitioners to engage in more and better philanthropy.
- raise the profile of philanthropy in South Australia through engaging with, and imparting knowledge to members, philanthropists and the wider public.
- support the implementation of the national New Gen and other programs within South Australia, to increase engagement with a new generation of philanthropy.

The role participates as a key member of the national membership team in the overall development and delivery of Philanthropy Australia’s strategic and operational plans.

This role is part time 0.6 (22.5 hours per week)

KEY RESPONSIBILITIES

Developing, managing and maintaining relationships with South Australia members:

- Deliver and administer a quality end-to-end membership experience to South Australia members.
- Develop membership growth in South Australia including establishing clear targets, timetables and strategies for prospecting, growing and renewing membership
- Implement the South Australia annual membership services plan for more and better philanthropy.
- Connect members through delivery of quality member programs and services.
- Develop and deliver local networking opportunities and events in South Australia.
- Work closely on the development and delivery of the national program of membership services, events and activities in South Australia.
- Support the national leads to further develop the New Gen, other programs and peer networks in South Australia.
- Work with the CEO, Exec Director, Engagement and Exec Director, Policy, Government Relations and Research to build stronger links and partnerships in South Australia to extend the influence and reach of Philanthropy Australia. Identify opportunities for financial support or in-kind in the form of time, information, goods and services, voice and influence.
- Work with the Marketing and Communications team to strengthen communications, media and marketing to increase public awareness of Philanthropy Australia and philanthropy more broadly in South Australia.
- Represent Philanthropy Australia in South Australia as appropriate.

Financial & operations management and reporting:

- Financial management for the South Australia membership program, including:

- Delivery & management of state revenue generation (renewal & retention) targets: memberships, partnerships and state-based professional development programs
- Capture engagement statistics, monitor and report on South Australia engagement
- Provide timely reporting and analysis of financial & key membership data as required
- Budget preparation and on-going management of South Australia-related expenditure
- Efficient use of resources to maximise returns.
- Ensure information about those we engage is always up to data in Salesforce and data integrity is not compromised

Professional practice
- Maintain effective links and relationships with other relevant stakeholder organisations in philanthropic sector.
- Maintain a current knowledge of national and international membership engagement & communication practices within membership-based organisations.
- Participate in PA’s corporate life including attendance and assistance with stakeholder events and after-hour programs as required.
- Support the ED Business Services as lead PA staff member for the SA state workplace/office, assisting in all operational matters when required.

Position Description : National Membership Engagement Manager (SA)

For any questions relating to the role and/or position description, please contact:
PBA2

Profession: #Fundraising, #Grants_and_Philanthropy

Sector: #Foundations_Trusts_and_Philanthropy