Documentation Officer

2 weeks ago


Clayton, Australia Tomax Logistics Australia Full time

Tomax Logistics Australia was founded in 1987 and has proudly established itself as one of the leading international freight forwarders in Australia. Our values are what we pride ourselves in: family spirit, integrity, honesty, resourcefulness, the ability to adapt and respond, striving for excellence and taking pride in what we do.

In response to continued business growth, Tomax Logistics is seeking the services of Documentations Officer to support the Imports and Transport teams and its daily operations. Based in our Clayton offices in a permanent, full-time capacity, the proposed hours are Monday to Friday 8.30am - 5pm, 37.5 hours per week.

Reporting to the Import Operations Supervisor, this exciting role will liaise with clients, shipping lines, freight forwarders and other sources within the industry completing and compiling documentation to support our client’s logistic and transport needs, all while providing high levels of customer service.

The Documentation Officer will process Customs registrations and import documentation and provide high levels of customer service. They will also confirm arrival and transhipment information.

The successful applicant will receive a comprehensive induction in all relevant internal processes and software to ensure early success in the role.

Successful applicants must have:

- Minimum one years’ experience dealing with import and customs documentation
- Excellent phone manner demonstrating professional and courteous behaviour
- Sound organisation and time management skills with the ability to multitask
- Excellent interpersonal and communication skills
- Strong attention to detail and the ability to prioritise tasks
- Capability to deal with conflict and misunderstandings
- Demonstrate sound computer skills including Microsoft Office and Expedient (preferable)

**Job Types**: Full-time, Permanent

Pay: Up to $55,000.00 per year

Schedule:

- Monday to Friday

Supplemental pay types:

- Christmas bonus
- Performance bonus

Work Authorisation:

- Australia (required)

Work Location: In person



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