Compliance Manager

About Us:
Gallagher Bassett is the world’s premier provider of risk and claims management services. We believe that - with proper management - a world of risk becomes a world of possibilities. It becomes a world where businesses and organizations are freed to do what they do best. To build. To serve. To move forward. Knowing the responsibilities of today and their people are being cared for.

So wherever opportunity and need come next in this world, Gallagher Bassett is there. From Walla Walla, Washington to Wallaroo, South Australia. More than 5,000 of the most dedicated professionals backed by the industry’s most powerful technology. Each with a single and powerful purpose: To GUIDE those suffering a loss to the best outcomes for their health and financial wellbeing. To GUARD our clients’ assets as the trusted stewards of their risk and claims management programs. To GO BEYOND expectations in the continuous pursuit of a better way.

Overview:
Gallagher Bassett (GB) is Australia’s largest Third-Party Administrator (TPA). Our focus is refreshingly simple: we manage insurance claims on behalf of insurers, brokers, government bodies and self-insured corporations. GB is a wholly owned subsidiary of Gallagher, a global organisation employing over 33,000 employees.

GB has six offices in Australia located in Brisbane, Melbourne, Sydney, Northern Territory, Adelaide

and Perth employing over 1200 staff.

Life at GB is an adventure - often fast paced, unpredictable, challenging and deeply rewarding. It is social and engaging, with our unique and positive culture underpinned by The Gallagher Way - values lived daily by our people.

In addition to flexible working options, we also offer supportive learning and career pathways and provide ongoing access to training and career development. We invest in our people through strong succession planning and have a number of mentoring and training programs available.

**Responsibilities**:
Reporting to the Head of Risk, Compliance and Ethics, this newly created role will see you developing and implementing the Compliance framework for our growing Risk and Compliance function, in collaboration and support from a national team. This is an exciting and unique opportunity to create and build, and drive quality outcomes for the business.

As a key member of the team, you will influence and advise across the organisation and provide independent and objective compliance assurance to internal and external clients, bringing a systematic and disciplined approach through continuous evaluation, monitoring and improvement.

**Additionally, you will**:

- Design the compliance framework and implement procedures to ensure conformity with legal, regulatory and local policy requirements and obligations;
- Work closely with internal and external stakeholders to assure quality and accurate response(s)/submission(s) to regulators with regards to licensing, registration and ongoing operational reporting, for example supporting the Chief General Counsel on any ASIC notifications;
- Support the Chief General Counsel and Head of Risk, Compliance and Ethics in regulator correspondence
- Revise risk and compliance policies and procedures where required to identify, mitigate and manage compliance risk;
- Provide proactive support, assurance and advice in respect of interpreting compliance requirements for new/changed regulation, emerging risks, and new services/products, and to provide compliance advice in relation to training to ensure that the business units are fully informed and compliant;
- Give coaching to the compliance team and assurance professionals as well as work collaboratively with business units in providing compliance advice on the daily business operations and the development of projects;
- Continually and actively develop technical knowledge in relation to the regulatory framework governing the company and its activities;
- Some of the key areas of focus in relation to the above responsibilities include, ASIC AFSL, AML/CTF, Sanctions, ESG, Code Governance Committee/GICOP, PCI-DSS and ISO27001, Management of Corporate Internal Audit activity (Deloitte/AJG);
- Participate in other ad hoc projects as assigned.

Qualifications:

- Tertiary qualifications and extensive experience in risk, compliance and/or audit. Exposure to the insurance or financial services industries will be highly regarded;
- Demonstrated success in leading and embedding a quality improvement culture;
- Highly developed communication skills, with the ability to engage at all levels of organisation;
- Strong statistical, analytical, interpreting and reporting skills;
- Ability to read and interpret different legislation, regulation and contracts;
- Excellent time management skills, with the ability to adapt to changing priorities and deadlines.