Group Manager Retirement Living

5 days ago

Perth, Australia Bethanie Group Full time

Bethanie is committed to creating a thriving community for our residents. We are seeking a strong operational leader to join our team as the Group Manager Retirement Living. This role is pivotal in leading and transforming our Retirement Living operations to support future growth.

**Key responsibilities**:

- Oversee the operational management and delivery of Bethanie’s retirement villages, and the sales of Bethanie services and retirement village assets.
- Lead and manage the Retirement Living team to ensure smooth operations and high-quality service delivery.
- Drive transformational change and foster team building through strong people management and operational management.
- Effectively understand and manage customers’ interests and expectations. Delivering outstanding customer experiences, effectively managing interests and expectations, and resolving concerns with professionalism.
- Build strong working relationships with internal and external stakeholders.
- Oversee budget management and ensure operational metrics are met.

**About you**

You will bring a passion for building supportive, high-performing teams and a commitment to operational excellence within the retirement living sector.
- Proven leadership in operations: demonstrated ability to transform operations, with a strong emphasis on team engagement and fostering team building.
- Team empowerment: skilled at leading and managing teams to maximise sales and ensure the successful execution of business strategies.
- Strategic oversight: experience in overseeing the operational management and delivery of retirement villages (or relevant transferable operations), including sales of services and assets.
- Strong written and verbal communication skills, including preparation of formal reports, submissions and presentations to large groups.
- Growth-oriented mindset: skilled in driving and embedding strategic initiatives to support departmental growth and development.
- Recognised tertiary qualification in Business, Property or related discipline.
- Proficient in Microsoft Dynamics CRM or a similar CRM system (such as Sales Force) in a property sales team environment.

Previous management level experience within Aged Care and Retirement Living and/or property / lease sales experience is also desirable.

**Working with Bethanie**

At Bethanie, we are committed to being an employer of choice by creating a supportive and compassionate environment for our people and customers. As well as being part of a stimulating and nurturing work environment, you will also have access to the following benefits:

- Financial benefits: Salary Packaging up to $15,899 of life expenses per annum, $2,650 per annum for meals and entertainment and additional benefits for parking - increasing your take home pay.
- Wellbeing benefits: a comprehensive mental health and wellbeing program and free flu vaccinations each year.
- Culture benefits: welcoming team with a supportive culture; team events and an annual awards night.
- A focus on flexibility and work life balance.

**To Apply**

If you require any further information, please contact our Talent Acquisition team for a confidential discussion on **131 151**.

**Attachments**:

- Group Manager Retirement Living - Position Description.pdf

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