Group Manager Retirement Living

2 weeks ago

Perth, Western Australia BETHANIE GROUP Full time $90,000 - $120,000 per year

Bethanie is committed to creating a thriving community for our residents. We are seeking a strong operational leader to join our team as the Group Manager Retirement Living. This role is pivotal in leading and transforming our Retirement Living operations to support future growth.

Key responsibilities:

  • Oversee the operational management and delivery of Bethanie's retirement villages, and the sales of Bethanie services and retirement village assets.
  • Lead and manage the Retirement Living team to ensure smooth operations and high-quality service delivery.
  • Drive transformational change and foster team building through strong people management and operational management.
  • Effectively understand and manage customers' interests and expectations. Delivering outstanding customer experiences, effectively managing interests and expectations, and resolving concerns with professionalism.
  • Build strong working relationships with internal and external stakeholders.
  • Oversee budget management and ensure operational metrics are met.

About you

You will bring a passion for building supportive, high-performing teams and a commitment to operational excellence within the retirement living sector.

  • Proven leadership in operations: demonstrated ability to transform operations, with a strong emphasis on team engagement and fostering team building.
  • Team empowerment: skilled at leading and managing teams to maximise sales and ensure the successful execution of business strategies.
  • Strategic oversight: experience in overseeing the operational management and delivery of retirement villages (or relevant transferable operations), including sales of services and assets.
  • Strong written and verbal communication skills, including preparation of formal reports, submissions and presentations to large groups.
  • Growth-oriented mindset: skilled in driving and embedding strategic initiatives to support departmental growth and development.
  • Recognised tertiary qualification in Business, Property or related discipline.
  • Proficient in Microsoft Dynamics CRM or a similar CRM system (such as Sales Force) in a property sales team environment.

Previous management level experience within Aged Care and Retirement Living and/or property / lease sales experience is also desirable.

Working with Bethanie

At Bethanie, we are committed to being an employer of choice by creating a supportive and compassionate environment for our people and customers. As well as being part of a stimulating and nurturing work environment, you will also have access to the following benefits:

  • Financial benefits: Salary Packaging up to $15,899 of life expenses per annum, $2,650 per annum for meals and entertainment and additional benefits for parking – increasing your take home pay.
  • Wellbeing benefits: a comprehensive mental health and wellbeing program and free flu vaccinations each year.
  • Culture benefits: welcoming team with a supportive culture; team events and an annual awards night.
  • A focus on flexibility and work life balance.

To Apply

Please click on apply to upload your resume and brief cover letter before the closing date of 25th September. Our application process will include a questionnaire to finalise your application.

If you require any further information, please contact our Talent Acquisition team for a confidential discussion on

Attachments:

- Group Manager Retirement Living - Position

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