Gm Residential

The Bethanie Group is Western Australia’s leading not for profit aged care and retirement living provider and have been warmly welcoming and caring for seniors for over 65 years. We strive to lead the change in the way Australians think about ageing, recognising ‘getting old ’ as a positive force in society and giving a voice to those who have seen it all and live to tell the tale.

We have a newly created opportunity for a **General Manager - Residential and Retirement Villages**, to oversee the operational management, and effective, efficient delivery of Bethanie’s Residential and Retirement Village (RV) services. This is a key leadership position reporting to the Chief Operating Officer - Aged Care.

We are moving towards providing a seamless service for our Bethanie customer and the General Manager - Residential and RV will play a key part in this evolution. This is an opportunity to work with a leading organisation that values customer service excellence and customer-centric care in delivering all our services.

**Key responsibilities will include**:

- Strategic leadership of Residential and RV operations including developing and aligning strategies for operations with Bethanie’s organisational strategy
- Ongoing review of the service delivery model, driving improvements and changes where required
- Continually evaluate and report on care delivery outcomes, measuring effectiveness and implementing changes where necessary
- Plan and execute continuous improvement activities in line with Bethanie’s broader strategic plan
- Provide strong leadership, direction and coaching to direct reports

**About you**:
We are seeking a transformational leader with a proven track record of delivering results and driving large scale change. You have exceptional interpersonal skills and proven experience leading and growing a team of strong operational managers.

Additional requirements:

- Relevant tertiary qualifications, preferably in a Health-related field or Business Management
- Extensive experience in a senior leadership capacity within the aged care, health care or service sectors
- Contemporary knowledge of health or aged care and solid understanding of current and future service delivery models as well as regulatory, quality and funding requirements
- Ability to balance commercial with customer-centric business delivery
- Demonstrated ability and experience in leading effective teams, modelling desired values and behaviours, inspiring and motivating them to achieve organisational goals
- Established networks in state / federal advisory groups or similar advocacy exposure is also desirable

**Working with Bethanie**

At Bethanie we are committed to being an employer of choice by creating a supportive and compassionate environment for our people and customers. As well as being part of a stimulating and nurturing work environment, you will also have access to the following benefits:

- As part of our remuneration offering, you can access our Salary Packaging option and sacrifice up to $15,899 of life expenses per annum and $2,650 per annum for meals and entertainment giving you more take-home pay
- Banking, insurance and retail discounts and benefits
- Rewarding career with a supportive culture
- Professional development and training opportunities
- Flexible working opportunities

**To apply**

If you require any further information or would like to have a confidential discussion, please contact Courtney Stirling, Talent Acquisition Lead on 131 151.

**Attachments**:

- GM Resi and RV PD.pdf