Service Designer

4 days ago


Brisbane, Australia IT Alliance Australia Full time

One of our **Federal Government** clients is looking for **Service Designer **in **Brisbane.**

**We are looking for the following Skills/Experience**:

- Understand, assess and develop customer journey maps of the current landscape of the Australian Passports Office (APO).
- Lead and facilitate design and co-creation workshops and sprints as well as presenting concepts to stakeholders and senior executives.
- Solve complex problems in the end-to-end service environment, considering both the customer experience as well as the purpose of internal teams.
- Previous experience and demonstrated industry knowledge.


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