IT Service Design and Integration Specialist

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Boeing is the world's largest aerospace company and manufacturer of commercial airplanes and defense, space and security systems. Join us, and you can build something better for yourself, for our customers and for the world.

We are now recruiting for the position of **IT Service Design and Integration Specialist** to be based in our Brisbane offices.

As an IT Service Design and Integration Specialist the role is to support the globalization of IT infrastructure and end user services based in our Brisbane offices.

**Responsibilities will include**:
Identifies, evaluates and documents basic computing system requirements. Assists in the design, build and test of delivery systems and components. Provides basic technical support for delivery systems components.

Identifies, evaluates and documents computing system requirements. Designs, builds and tests delivery systems and components. Evaluates product usability, affordability, functionality, security and performance to assess suitability for integration into delivery system environments. Provides technical support and consultation for the implementation and usage of delivery systems.
- Working and cooperating with Boeing IT employees, including International and Enterprise Boeing staff to ensure that tasks & activities are coordinated in a timely and effective manner.
- There is an expectation to work with key business stakeholders to understand requirements and fulfil requests.

**Process**:

- Delivery - Ensure appropriate detailed processes are followed to confirm efficient & effective delivery of IT operations.
- Engagement - Participate with all stakeholders to gather requirements and fulfil requests following Boeing processes.
- Compliance - Ensuring that IT operations meet enterprise technical and governance standards.

**Systems**:

- Support Strategic direction for Cloud and Software development environments.
- Program Management - support minor projects through to completion.
- Actively engage the various business representatives to understand their drivers and IT needs
- Maintaining at all times a strong focus on effective delivery of results to the Boeing business.
- Understanding configuration standards and procedures of all IT Hardware and software both Server and Desktop.
- Evaluating PC and Networking hardware and Peripherals as part of a project team to carry out IT infrastructure upgrade and testing projects.
- Ensure that appropriate information is exchanged for the effective resolution of customer issues (that span IT groups) in an appropriate timeframe
- Provides and coordinates computing delivery systems configuration management

**To be successful in this role you will need**:

- 5 years’ experience in large complex IT organization, or commensurate skills and experience.
- Knowledge of and hands-on experience designing and implementing solutions in a multi-site, distributed computing environment
- Project Management Certification and/or Demonstrable Experience
- Business Analysis Certification and/or Demonstrable Experience
- Contemporary IT infrastructure and end user services knowledge/experience - Devsecops platforms, Agile, Cloud etc
- Sound Financial literacy
- Written and Oral skills to develop and present business cases
- ITIL knowledge/experience
- Some travel and off hours work will be required as we work in a globally diverse team.

**Desirable**:

- Appropriate formal qualifications
- Working knowledge of data communications principles and standards
- Industry Certifications

**_
Applicants must be Australian Citizens to meet defence security requirements._**

Boeing has a COVID-19 Vaccination Policy in Australia that requires all new Boeing Australia hires to show proof of being fully vaccinated from COVID-19, or have an approved medical exemption.

**All information provided will be checked and may be verified.**

**Equal Opportunity Employer**:
Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.