Sales Support Administrator

7 days ago

Pakenham, Australia TXO Systems Pty Full time

**About us**:
TXO, a collective of four brands including MMX, Lynx, and TEQPORT, is a global leader in sustainable telecom network solutions. Our vision: to be the world’s local partner for sustainable telecom networks, drives our commitment to the circular economy. We offer a full range of services to extend the life of telecom networks, from sourcing nearly a million multi-vendor network parts to responsible decommissioning and network engineering. The business is one of the fastest growing companies in the UK and Ireland and also operates in the USA, Sweden, France, Germany, Australia, South Africa and Brazil.

Our approach not only saves costs but also reduces environmental impact. With advanced asset management and recovery solutions, we ensure maximum value and quality without compromising performance. Our expanded capabilities, bolstered by Lynx and TEQPORT, cover meticulous testing and restoration of equipment. In partnership with TowerBrook Delta, we’re dedicated to sustainable, efficient telecom network management, guided by our ‘circle of value’.

**Position**:
Reporting to the Head of Sales, the Sales Support Administrator is responsible for the effective delivery of the asset recovery/ logistics shipping and sales support administration within the Group.
- Creating and maintaining Excel spread sheets, quote templates and tracking
- Logging of all sales orders, shipments and invoice details on ERP systems
- Support Sales Consultant on managing customer expectations
- Manage and maintain a product cost register
- Populate pipeline sales management documents
- Liaise with internal and external staff including customers
- Proactive development within the Sales Consultants specific accounts as directed by the Head of Sales Australia.
- Managing data input and flow, such as goods-in, delivery and invoicing
- Updating CRM and business systems
- Following up all invoice queries as support to finance team
- Purchasing product when requested by the Sales Consultant and with approval
- Quality processes and including but not limited to logging of RMAs
- When required providing cover of sales staff which they support
- Responsibility to operate within the trade compliance procedures, including the presentation of sales opportunities respecting export control rules/legislation and for suitable due diligence to be undertaken accordingly.
- Follow all companies Policies and Procedures including but not limited to Quality, Health and Safety, Environment and Information Security.
- The role is also expected to perform any reasonable requests which are not defined but in the ability of the individual.

**Requirements**:

- Proven experience in administration, preferably in telecoms related industries
- Exceptional organizational and problem-solving skills
- Excellent communication and interpersonal skills
- Ability to handle multiple projects simultaneously and work under tight deadlines

**Other information**:

- 20 days holiday (plus bank/public holidays)
- Superannuation
- Hybrid working
- Company events
- Progression opportunities
- On-site free parking
- Free refreshments and fruit

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