Ndis Support Coordinator/ Community Engagement

1 day ago

Pakenham, Australia Aim to Enhance Full time

NDIS Support Coordinator/Community Engagement Officer

**Objectives of this role**
- Develop, execute, and oversee a business strategy that prioritizes growth and positive customer ratings
- Maintain positive professional relationships with clients
- Use financial techniques to improve sales revenue
- Monitor sales progress to ensure that corporate goals are being met

**Responsibilities**
- Conduct high-level industry research to develop effective sales solutions
- Promote the company’s products or services to prospective clients
- Participate in collaborative business meetings to update key stakeholders
- Provide continuous, constructive feedback to salespeople
- Review sales contracts to ensure they meet legal and corporate guidelines
- Interact with clients and respond to important inquiries about the company’s products or services
- Educational background in business, marketing, or finance
- A strong understanding of the needs of people living with a disability
- Case management and engagement skills
- Understanding or/ or experience of the NDIS including but not limited to NDIS Act 2013, Disability Act 2006, and other relevant legislation
- Willingness to learn and receive feedback for growth and development
- Ability to negotiate successfully with multiple stakeholders and triage where required
- Ability to think outside the box to help participants meet their NDIS plan / recovery goals
- Skills in applying, monitoring, and reviewing measurable outcomes
- Excellent time management and administrative skills, including managing participant budgets.
- Ability to work in a close team environment which is supportive and encouraging of each other.
- Motivation, passion, an adaptive personality, and willingness to go the extra mile
- A non-judgmental, person-centred, and holistic approach.
- Proficient in computer systems including Microsoft Word and Excel.
- Proven ability in meeting performance targets (KPI's)

**Skills and qualifications**
- Proven record of sales growth
- Experience in customer service, marketing, or a sales-related field
- Strong knowledge of business and sales growth techniques
- Clear verbal and written communication skills
- Enthusiasm for the company and its growth potential

**Preferred qualifications**
- Sharp negotiation and networking skills
- Organisational skills
- Problem-solving skills
- Educational background in business, marketing, or finance

Work from home options available

Pay: $30-40 per hour

**Job Type**: Casual

Pay: $30.00 - $40.00 per hour

Expected hours: 38 per week

**Benefits**:

- Employee mentoring program
- Professional development assistance
- Travel reimbursement
- Work from home

Schedule:

- Fixed shift

Licence/Certification:

- Working with Children Check (preferred)
- Driver Licence (preferred)

Work Authorisation:

- Australia (required)

Willingness to travel:

- 50% (preferred)

Work Location: Hybrid remote in Pakenham, VIC 3810

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