Workforce Coordinator

Business Unit:
**Accessibility**
- Function:
**Operations**
- Job Code:
**704867**
- Become a key player in shaping and modernising V/Line’s frontline staff rostering processes
- 5 x Permanent Full-time positions with work-life Balance
- Competitive hourly rate $60.5400 - $64.3800 + 11.5% super + 20% Leave Loading

**Are you ready to make a significant impact in workforce management?** We are seeking a Roster/Workforce Coordinator to optimize our Customer Services teams across the state.

**About the role**

As the Roster/Workforce Coordinator, you will play a critical role in the success of V/Line’s Customer Services Group. You will be responsible for developing and managing efficient rosters that ensure optimal allocation of staff, enhancing service delivery across the state.
- Key Accountabilities include:_
- Development/planning of master and short-term rosters for station staff and conductors, including leave rosters and requests
- Maintenance of employee and roster data within the rostering system and allocation to staff
- Ensuring compliance with rostering principles, safety management requirements, and fatigue risk management.
- Supporting the migration to the Hastus 2023 rostering system and championing its effective use.
- Conducting post-Day of Operations analysis to identify improvements and efficiencies.
- Working closely with regional management teams and supporting their use of the rostering system

**_ About you_**

We are looking for a proactive individual who thrives in a dynamic environment and possesses strong analytical and organizational skills. You will work collaboratively with various teams to ensure seamless operations.
- Demonstrated alignment to V/Line’s values of responsiveness, integrity, impartiality, accountability, respect, leadership and human rights.
- 1-2 years of experience in Roster Planning.
- Effective organizational and time management skills.
- Exceptional interpersonal and communication skills

In addition to free myki travel, we offer:
**Community impact** - Make a genuine difference. Work in a role that connects Victorians, every day.

**Huge potential** - We’re transforming, and you can too. Be a change maker, recognised for your contribution and creativity.

**Dynamic environment** - V/Line operates in a constantly changing space. Join a fast-paced and exciting organisation.

**Collaborative team** - You’ll be part of a broader supportive team. Surround yourself with talented, passionate peers.

**Flexible working** - We support flexible working. Work in a way that supports you to thrive in your role.
- Benefits include 4-weeks' annual leave, 20% leave loading, 11.5% employer-paid superannuation, and free myki for metro & regional travel._

**How to Apply**

The recruitment and selection process may include aptitude assessments, behavioural and/or technical interviews and employment references.

Successful applicants will be required to undergo pre-employment screening including, probity (police) checks, medical assessment, and Australian entitlement to work. Employees of V/Line are required to maintain a valid Working with Children Check Victoria (Employee) for the duration of employment.

**About V/Line**
- V/Line is an equal opportunity employer. We are committed to providing an environment of mutual respect and we welcome applicants from any background. We value diversity and are continuously working towards creating a flexible and inclusive environment that is representative of the Victorian community._
- V/Line’s purpose is to connect Victorians through safe, reliable, and accessible transport. We believe in giving all Victorians opportunities through travel and transport - connecting them to jobs, education, family and friends, services, tourism and trade._