Account Manager

We are Lumify. Together, we are shining a light on future learning.

We celebrate you; our people do incredible work and deserve great rewards.

**We are Lumify Work**
Lumify - It’s not a word you’ll find in the dictionary, but it’s a word that means a lot to us. We define Lumify as the process of illuminating lives through learning. It’s about striving to be smarter, to do better, to go further, and to shine brighter. Our purpose is to turn change into opportunity by upskilling the world for tomorrow.

From first-time students to career-changers, upskillers to promotion-seekers, and support techs to CTOs, we encourage modern learners to embrace change and turn it to their advantage. We are the best-in-class, vendor-certified, IT training for business and enterprise customers, delivered in classroom and online by industry accredited trainers. We empower our students to decide when and how they learn.

**What’s the opportunity?**
We are seeking an experienced Account Manager to join our Lumify sales team. Based in Canberra, you will play a pivotal role in fostering and maintaining relationships with key clients. Your primary responsibility as Account Manager is to create opportunities and drive business growth within your portfolio of accounts. In this role, you will leverage your network and relationships to identify and convert prospects, building long-lasting customer connections as a trusted provider of training solutions. Excellent communication, negotiation and analytical skills are essential for identifying market trends, evaluating potential opportunities and developing innovative solutions.

**What will you do?**

Representing the full suite of IT, Process and Cybersecurity training solutions, proactively identify and evaluate new business opportunities within your portfolio of accounts.

Present recommended solutions and provide strategic advice to communicate value for the client.

Strive to achieve and exceed challenging KPIs and sales targets, supported by effective planning and time management practices to maximise selling activities.

Monitor industry trends and competitors, and conduct market analysis for business growth.

Work on account development plans and account mapping opportunities.

Proactively manage pipeline, prioritising and continually adding new opportunities.

Use a consultative selling approach to ensure long term relationship building.

Collaborate with internal teams, such as marketing and product specialists, to align strategies and maximise selling opportunities.

Update all sales activities, opportunities and account information in CRM.
- Be self-motivated and maintain consistent, high levels of energy and focus à have a growth mindset.

**What have you accomplished?**

Proven track record in an account manager or business development manager role, preferably in the Information Technology or Professional Services industries.

A minimum five years’ experience in face-to-face selling in the B2B space, combined with a hunter mentality, working with complex sales solutions involving multiple stakeholders.

A relevant tertiary qualification or industry certification is desirable, ideally related to business or Information Technology.

Knowledge of technology products and domains related to this role.

Existing network within the government sector in Canberra is advantageous.

Proficiency in strategic solution selling techniques.

Highly developed communication and presentation skills.

Exceptional negotiation skills, coupled with a strategic focus on joint business planning.

Resilient, competitive, and target-driven nature that fuels your success.
- Proficiency in using CRM software and other sales tools.

**Why are we the right fit for you?**

Generous remuneration

We are flexible - with our hybrid model, you can split your time with 3 days on campus and 2 days at home.

We are learning obsessed - attend our courses relevant to your role free of charge.

We are people-centered - access products, tools, resources and leave to keep you and your family happy and healthy.

We are change makers - we operate collectively under 5 impact areas of people, customers, governance, environment and community.
- We celebrate you - our people do incredible work and deserve great rewards.

Lumify Work’s culture is driven by a shared passion for change. Nothing stands still in the world of technology, and nor do we.

**About Lumify Group**
With over thirty years’ tech expertise under our belts, we’re the original early adopters. We’re on a mission to narrow the digital skills gap, to equip people with the expertise and knowledge they need to flourish in a future where technology rules.

At Lumify, we transform our team and supercharge our own careers. We recognize incredible achievements, we invest in the hard and soft elements of professional development, and we help you go further, faster.

If that sounds like something you’d like to be a part of, we’d love to hea