Patient Support Officer Ward K2

**Remuneration**: $32.30 - $33.37 per hour + Superannuation + Salary Packaging
**Location**: John Hunter Hospital | K2
**Employment Type**: Permanent Part Time
**Position Classification**: Administration Level 2
**Hours Per Week**: 24 hours per week.
**Requisition ID**:REQ546520
**Closing Date**:Wednesday 12th February 2025

**_
Join Our Dedicated Team in Supporting Women and Families in the Postnatal Ward_**
- Whilst this position is open to all individuals, it is targeted to Aboriginal or Torres Strait Islander people under section 21 of the Anti-Discrimination Act 1977. Aboriginal or Torres Strait Islander people are encouraged to apply, and consideration will be given to suitable Aboriginal or Torres Strait Islander applicants to promote equal or improved access. Aboriginal or Torres Strait Islander applicants must demonstrate Aboriginal or Torres Strait Islander status in addition to addressing the selection criteria._

**About the role**:
**Where you’ll be working**:
This role is based in the K2 Postnatal Ward at John Hunter Hospital, where you’ll be part of a multidisciplinary team of midwives, doctors, and allied health professionals dedicated to delivering exceptional care. This is a part-time position, working three days a week, on Monday and Tuesday, Friday

**About you**:
We are seeking a strong team player with excellent customer service skills and attention to detail. You thrive in a busy environment, ensuring the accuracy and timeliness of patient information for women accessing postnatal services. Your ability to prioritise tasks, adapt to changing priorities, and maintain confidentiality will be key to your success in this role.

**Key responsibilities Include**:

- Delivering high-quality customer service as the first point of contact for patients and staff.
- Maintaining accurate patient records and updating clinical information systems.
- Coordinating patient admissions, discharges, and transfers.
- Managing meeting preparations and general administrative tasks.
- Ensuring compliance with privacy, confidentiality, and workplace safety policies.

If you’re a detail-oriented professional passionate about supporting women and families during their postnatal journey, we’d love to hear from you

At Hunter New England Health enjoy a career where you're challenged by interesting work and surrounded by spectacular locations. Join the team enriching health in millions of ways every day:

- Proximity to shopping and other services
- Monthly Allocated Days Off (for full-time employees)
- 4 weeks annual leave (pro-rata for part time employees)
- Paid parental leave (for eligible employees) - giving you the opportunity for true Worklife balance
- Salary packaging options - up to $11,600 plus novated leasing
- Fitness Passport for health and well-being - discounted gym options for you and your family
- Employee Assistance Program (EAP) for staff and family members Opportunity to work and collaborate with a range of non-clinical and clinical professionals

**Application information**
1) Click here for the Position Description

3) An eligibility list will be created for future permanent part time and temporary part time vacancies

**Information for Applicants**:
**We are unable to accommodate visa sponsorship for applicants requiring a visa for this position**.
- Citing and corroboration of Aboriginal identity is flexible, however the statutory requirements for Aboriginality are based upon descent. For information on Confirmation of Aboriginality requirements click _here_. If you require support, please make contact so this support can be offered._
- This is a Category A position_. Recommended applicants will be reviewed for compliance with NSW Health policy directive PD2024_015: Occupational Assessment, Screening and Vaccination against Specified Infectious Diseases for Category A positions prior to offer. All new employees must agree to comply with the requirements outlined in the policy.

Hunter New England Health employees may be eligible for a range of benefits such as allocated days off (ADO) for full time employees, long service leave, paid maternity leave, and salary packaging options including meal expenses.

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