Critical Care Ward Clerk

Position Classification: Administration Officer Level 2

Remuneration: $64, $66, % Super + Salary Packaging

Hours Per Week: 16

Requisition ID: REQ611896

Location: John Hunter Hospital

Closing Date: Sunday the 26th of October

Whilst this position is open to all individuals, it is targeted to Aboriginal or Torres Strait Islander people under section 21 of the Anti-Discrimination Act 1977. Aboriginal or Torres Strait Islander people are encouraged to apply and consideration will be given to suitable Aboriginal or Torres Strait Islander applicants to promote equal or improved access. Aboriginal or Torres Strait Islander applicants must demonstrate Aboriginal or Torres Strait Islander status in addition to addressing the selection criterion.

Make a difference at one of Australia's leading tertiary hospitals.

We're looking for an enthusiastic and dedicated Ward Clerk to join our Intensive Care Unit (ICU) - a fast-paced, supportive environment where no two days are the same.

About the Role

As the Ward Clerk, you will play a key role in ensuring the smooth running of the ICU by providing exceptional administrative and clerical support to staff, patients, and their families.

You will:

• Deliver safe, consistent, and effective administrative support within the ICU
• Maintain accurate systems and records to support patient care and clinical efficiency
• Provide friendly and professional customer service to families, carers, and patients
• Support nursing and medical teams with day-to-day ward operations
• Communicate effectively with multidisciplinary teams, patients, and visitors in a high-volume environment

About You

You're a motivated, proactive professional who enjoys working in a dynamic hospital environment. You thrive under pressure, communicate clearly, and pride yourself on providing exceptional service.

You bring:

• Strong problem-solving skills and the ability to think on your feet
• Excellent communication and interpersonal skills
• The ability to work both independently and as part of a collaborative team
• High attention to detail and accuracy when managing information and data
• A positive attitude and commitment to continuous learning and professional growth
• Capacity and willingness to work all shifts across CCS.

Why you'll love working with us

At Hunter New England Health, enjoy a career where you're challenged by interesting work and surrounded by spectacular locations. Join the team enriching health in millions of ways every day:

• Sustainable Healthcare: Together towards zero
• Paid parental leave (for eligible employees) - giving you the opportunity for true work-life balance
• Salary packaging options - up to $11,600 plus novated leasing
• Fitness Passport for health and well-being - discounted gym options for you and your family
• Employee Assistance Program (EAP) for staff and family members
• Opportunity to work

Ready to play an important part in critical care at John Hunter Hospital?

Additional Information:

An eligibility list will be created for future permanent full or part time and temporary full or part time vacancies

Need more information?

1) Click here for the Position Description

2) Find out more about applying for this position

For role related queries or questions contact Jo-Anne Hiles on

This is a targeted recruitment under Rule 26 of the Government Sector Employment (General) Rules 2014 where only Aboriginal or Torres Strait Islander people are considered eligible to apply for this role

Applicants will be assessed against the essential requirements and selection criteria contained within the position description (link below). For assistance addressing selection criteria visit:

Stepping Up Website is a resource designed to help indigenous job applicants apply for positions in NSW Health. For more information, please visit:

This is a Category A position. Recommended applicants will be reviewed for compliance with NSW Health policy directive PD2024_015: Occupational Assessment, Screening and Vaccination against Specified Infectious Diseases for Category A positions prior to offer. All new employees must agree to comply with the requirements outlined in the policy.

Salary Packaging: is beneficial to most Hunter New England Health employees and may increase your take-home pay Salary package a range of personal expenses including novated motor vehicle leases, relocation expenses, and HECS/HELP debt. Find out more by contacting SalaryPackagingPLUS via or

At Hunter New England Local Health District, we are an inclusive employer dedicated to fostering a diverse, inclusive, and welcoming workplace. Our commitment to a workforce that reflects the community we care for is essential for delivering the highest quality healthcare to our community. We encourage people with diverse lived experiences to apply. If you require any accommodations or adjustments to the recruitment process please let us know when you apply or at any stage of the process. We will work with you to meet your needs and create the best possible experience. Please contact for confidential support to ensure an equitable, barrier-free application process.

To be eligible for permanent employment in this position you must be an Australian Citizen, or a permanent resident of Australia, or a New Zealand citizen with a current New Zealand Passport. Employment of a temporary visa holder may only occur if no suitable local candidate is identified for the position; in this instance, you may only be offered employment in line with the conditions and expiry date of your visa.

Hunter New England Health employees may be eligible for a range of benefits such as allocated days off (ADO) for full time employees, long service leave, paid maternity leave, and salary packaging options including meal expenses.

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