Customer Support Officer

2 days ago

Canberra, Australia Aurabox Full time

This is a great opportunity to join an early-stage startup. Reporting to the Chief Operating Officer, your role will include assisting with customer support requests online and via phone and daily administrative tasks.

You are a team player who is hard-working and diligent. You are passionate about being part of a company that helps doctors look after patients. You are flexible and willing to assist the team with tasks as they arise.

Our preference is for this role to be based in Canberra, however this role can potentially be performed remotely from elsewhere within Australia. This role has flexible working arrangements, including work-from-home, and could be a good fit for a university student in a health related field.

**Responsibilities**
- Customer support
- Office administration
- Maintain effective records
- Customer service
- Ensure our customers have a seamless, positive experience
- Work with the broader team to develop and implement new processes with customers and staff as the need arises.

**What you'll bring**
- A positive, can-do attitude
- Strong computer skills
- Prior experience working in customer support/administration, especially within a healthcare environment, preferred but not essential.

**Benefits**
- Flexible working hours
- 4 weeks annual leave

**Job Types**: Full-time, Part-time

**Salary**: $47,238.14 - $84,164.57 per year

**Benefits**:

- Work from home

Schedule:

- Monday to Friday

Work Authorisation:

- Australia (required)

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