Customer Operations and Administration Assistant

4 hours ago

Pakenham, Australia Wall Street Full time

Opportunity to grow and develop your career
- Would suit entry level or someone with customer service experience
- Pakenham Location

**T.C Boxes are expanding and looking for some outgoing and enthusiastic individuals to join their Customer Experience team. If you know how to talk to people, can problem-solve and know your way around a computer, this could be the role for you**

**About Us**

T.C Boxes was born with the simple objective of providing safe, reliable and secure storage solutions to tradies of Australia. As T.C Boxes grew, they found it was not just trades who needed toolboxes, Campers need canopies, hunters needed dog boxes and a few of us just needed somewhere to put things on the ute. T.C Boxes product range has continually developed over the past 3 years to be the most extensive toolbox and canopy range in Australia.

**The role will involve**:

- Handling the Warranty department of the business
- Facilitating courteous and customer-focused engagement to drive fair outcomes
- Communicating with customers in a timely manner and in line with service expectations and performance objectives
- Supporting the business with various administration and customer service based duties

**We are looking for someone who can tick the following boxes**:

- Experience in customer service
- Comfortable with resolving customer disputes in an empathetic and professional manner
- Exceptional conflict and dispute resolution skills
- Confident in decision making
- Highly organised and able to manage multiple tasks
- Basic to moderate administration experience, including sound knowledge of the Microsoft Office Suite (Outlook, Excel, Word, Teams, etc)
- Experience in the motor industry is not essential but will be highly regarded

**What we are offering**:

- Competitive salary
- A friendly team environment
- Learning and development opportunities

Our hours of operation from our office are **Monday - Friday: 8.30am - 4.30pm**

**What’s Next?**

If this sounds like you and feel that you can contribute to T.C Boxes, we are eager to hear from you

  • Office Administration Assistant

    1 week ago

    Pakenham, Australia Full Bore Excavations Full time

    **Administration Assistant** - Based in Pakenham** Full Bore Excavations is a gas service and main laying company based in Pakenham, Victoria with an exciting new opportunity to join our administration team. Full Bore Excavations have extensive experience in Civil Construction specialising in Natural Gas connections mains and service laying. **Job...

  • Office Administrator/customer Service

    2 weeks ago

    Pakenham, Australia Reach Gymnastics Full time

    Do you love working with children, love to provide exceptional customer service and have flexible availability? We are looking for an experienced customer service officer who is committed, motivated, reliable and organised. Shifts initially are Mondays to Thursdays 3pm-5pm, with additional hours available for the right person. Knowledge of gymnastics an...

  • Administration Assistant

    7 days ago

    Pakenham, Australia Employment Plus AU Full time

    Number of Positions Available: 1 - Start your career with The Salvation Army today! - We are looking for compassionate people who share our mission and values, if you have the passion and drive to commit yourself to a challenging and rewarding role; we invite you to review our current vacancies. - ABOUT US - The Salvation Army is one of Australia’s...

  • Administration Assistant

    3 days ago

    Pakenham, Victoria, Australia Rehab Hire Pty Ltd Full time $45,000 - $60,000 per year

    Rehab Installation: Rehab Installation is a reputable Victorian construction company dedicated to enhancing the lives of individuals with mobility impairments through professional home modifications. Our commitment to delivering high-quality work to some of society's most vulnerable members has driven our substantial growth, primarily through word-of-mouth...

  • Customer Service and Administration Support

    4 hours ago

    Pakenham, Australia Barry Plant Full time

    Barry Plant Pakenham are currently looking for highly ambitious, motivated Customer Service and Administration Support to join our team. This pivotal role will entail offering a high level of customer service, as you will provide the first point of contact for the business and general administration support to the team. This is a fantastic opportunity for...

  • Receptionist/administration Assistant with Data Entry Skills

    7 days ago

    Pakenham, Australia applicationsjvhr Full time

    Are you a friendly, organised, and detail-oriented professional looking for a diverse and rewarding role? We are seeking a dedicated Receptionist/Administration Assistant to join our dynamic team in providing high-quality care and support. If you have excellent communication skills with data entry we would love to hear from you! **About the Role**: This...

  • Dual Customer Service Officer/factory Operator

    3 hours ago

    Pakenham, Australia Ausreo Full time

    **Introduction**: Ausreo is Australia's leading independent manufacturer and supplier of concrete reinforcing products to the building and construction industry. We support and encourage our business partners to Build with Confidence and create value for our people, customers and shareholders. We are known for: Our agility to provide superior service and...

  • Fitness Operations Assistant

    7 days ago

    Pakenham, Australia BetterYOU Fitness Full time

    **About the Role** As a **Member Experience Specialist**, you will be the first point of contact for our members, embodying the BetterYOU mission of inspiring and motivating everyone to unlock their inner athlete. This role is ideal for a proactive, energetic, and results-driven individual who thrives in a team-oriented environment and enjoys building...

  • Sales Assistant

    2 days ago

    Pakenham, Victoria, Australia AB Nurses Support Services Full time $32,000 - $64,000 per year

    The Receptionist at a nursing agency will be responsible for greeting visitors, managing phone calls, scheduling appointments, and providing administrative support. The role requires a professional demeanor, attention to detail, and the ability to multitask in a fast-paced healthcare environment.Key Responsibilities:Greeting and Assisting Clients: Welcome...

  • Service Administrator

    5 days ago

    Pakenham, Victoria, Australia Cummins Inc Full time $60,000 - $80,000 per year

    We are looking for a talented Service Administrator to join our team specializing in Customer Service for our Branch Location in Pakenham, Melbourne, Victoria. This role will be a part time position (0.6 FTE).Days and Hours of Work - 3 days a week, Wednesday to Friday, 8am to 4PMIn this role, you will make an impact in the following ways:Serve as the...