Quality Assurance Manager

1 day ago

Ingleburn, Australia Inghams Group Limited Full time

**Posted**:
07/01/2025

**Closing Date**:
06/02/2025

**Job Type**:
Permanent - Full Time

**Location**:
Ingleburn

**Job Category**:
Operations

We’ve been proudly bringing joy to tables and smiles to faces with the delicious food we’ve been crafting for over 100 years. A large part of our strong growth and success is because we're always looking for new ways to do things and thinking about how we can create a better, more sustainable future world together. Our success as an industry leader in providing deliciously good food means we can continue to invest in our future as we work towards becoming Australia and New Zealand’s first choice for poultry.

Job Description

**Your opportunity to join us at our Ingleburn Further Processing site**

As Quality Assurance Manager based at our Ingleburn Further Processing site, you will oversee a small team and be responsible for leading the site's quality programs to ensure that all food safety, quality and regulatory standards are met during production and dispatch operations. We are looking for a highly skilled manager from a food processing environment with experience working in a high-risk facility.

**Key responsibilities**:

- Lead the site’s quality programs to ensure optimal operation and performance
- Lead the QA Supervisor, providing coaching and training to ensure they have the capability to meet performance goals
- Identify issues and risks through internal and external audits and develop Quality Improvement Plans for the site
- Investigate and respond to customer complaints and non-conformances
- Collate and review quality testing results and ensuring effective corrective actions and preventative measures are implemented in a timely fashion
- Ensure compliance with state and federal regulatory requirements to ensure sanitary processing conditions
- Monitor KPIs for Food Safety, Animal Welfare and Quality
- Prepare weekly QA reports
- Partnering with Operations to ensure compliance and drive improvement programs
- Build effective relationships with the Site leadership team and wider QA team and contribute positively to the team environment, fostering open communication and actively seeking feedback

**Key requirements**:

- Demonstrated experience leading a quality function in a high-risk, food processing environment (experience in a Ready-to-Eat processing plant will be highly regarded)
- Experience implementing Quality Assurance programs in a similar food processing environment
- Ability to manage audits and effectively deal with a diverse range of internal stakeholders and external customers
- Demonstrated knowledge and understanding of food production including food safety
- Ability to coach and develop others, monitor and measure performance and provide direct feedback
- Strong interpersonal skills with the ability to develop relationships and influence senior stakeholders internal and external to the organisation
- A tertiary degree in Food Science or a related discipline

We’re looking for people who are curious, caring, courageous and committed to join us; people who want to contribute their best work every single day and continue delivering deliciously good food that’s Always Good

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