Change Consultant-telco

1 day ago


Melbourne City Centre, Australia Modis Full time

**About the Company**

As a result of major win our client the global telco now has an exciting opportunity for transformation consultant Green bellt to implement Quality control process in Telecom assurance domain.

**About the role**
- Develop a Quality Management Framework for various functions and Quality Management Framework for various function.

**Mandatory Skills**
- 5-10 Years of experience in various transformational initiatives across service delivery and assurance space within Telecom domain
- Must have Green belt

**Roles and Responsibilities**
- Develop a Quality Management Framework for various functions.
- Identify CTQ parameters and linkage to SLA/KPIs
- Identify and lead transformational projects; and obtain approvals by providing business justifications.
- Ensure enhance customer experience of customer and its end customers.
- Priorities the projects and deliver a short-term and long-term roadmap for transformation based on complexity, benefits, investments, and time to realize those benefits.
- experience in Quality control process in Telecom assurance domain

You must have working rights in Australia.

Location-Sydney/Melbourne

Deepa Shetty

Senior Account Manager

(02) 8028 3142



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