Operations Coordinator

3 days ago

Cremorne, Australia Accent Group Full time

**About us**:
Accent Group Limited is the leading digitally integrated retail and distribution business in the Apparel and Footwear performance and lifestyle market in Australia and New Zealand. With over 700+ stores, 33 brands and over 35 online platforms. Our brands include; Glue, Platypus, Skechers, Hype DC, Vans, Dr. Martens, Subtype, The Athletes Foot, CAT, Merrell, The Trybe, Pivot, Timberland, Stylerunner, Palladium, Stance, Saucony, EXIE & 4Workers

**The Role**:
The Operations Team are passionate about ensuring our in-store team and leadership team have all the tools at their fingertips to be successful in their day to day operations. This is a fixed-term parental leave contract, reporting into the Operations Manager within Accent Group's People function.
Largely an administration-based role supporting on a range of tasks such as creating, updating and removing COMBI accounts, driving communications across COMBI and our Operations inbox, keeping stationery accounts updated with approvers, Zendesk reporting hierarchy, COVID communications such as maximum capacity listing, lockdown and re-opening notices, plus so much more
There is also a large AP21 focus, with quarterly POS testing as well as the many POS upgrades that need to be tested, documented and training documents prepared to share with our retail team. Any changes to AP21 that will affect our stores, you need to master.

**Your Responsibilities will include**:
**COMBI (Retail Intranet) administration support including**:

- Account creation and updating
- Change of stores and positions
- Forum maintenance
- Filing Cabinet document upload and cleans
- Creating and posting Notices
- Regular reporting

**AP21 projects such as**:

- AP21 training document maintenance
- Creating and proofing all AP21 documents
- Quarterly POS testing
- AP21 training document creation and distribution for all POS release and updates

**General projects such as**:

- Maintaining up to date organisation spreadsheet and hierarchy approval across COMBI, Zendesk and Winc
- Up to date store listing to execute Mystery Shops, maintain maximum capacity listings, complete Classique and JMP log ins etc
- Portable POS, Loyalty programs, Focus Stores etc

**To succeed in this role, you will need to have**:

- Great understanding of PowerPoint, Excel and Publisher
- Experience using Canva, Design experience ideal
- Extremely confident with all AP21 POS processes
- Ability to multi-task varying projects and tasks
- Ability to work collaboratively as part of a team..
- Strong Communication skills with direct team members and other teams within the business.
- Affiliation with Accent Group Core values and “Make It Happen” attitude.

At Accent Group Limited we are committed to creating an inclusive workplace that promotes and values diversity and inclusion. We believe in the diversity of our people across age, gender, identity, race, sexual orientation, ethnicity, physical and mental ability. We strive on creating an equal employment environment where everyone from any background can be themselves.
The Accent Group acknowledges, and pays respect, to the Traditional Owners and ongoing custodians of the land. The Aboriginal and Torres Strait Islander and Maori people.

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