Coach Membership Administrator

Provide admin support to a passionate team at Tennis Australia
- Flexible work practices, ensuring a positive work-life balance
- Great perks including event tickets, onsite car parking and gym

At Tennis Australia (TA) we are passionate about what we do, our vision is to create a playful world through tennis. We innovate and collaborate to transform how we deliver tennis to players and fans, with the aim of making it more accessible, to more people, more often. To help us achieve these goals we are looking for a Coach Membership Administrator to join our team at Tennis Australia on a casual basis.

Reporting to the Coach Membership Lead in this role you will provide administrator support across the key functions of the coach member and program services team; including member processing, reporting and policy maintenance. Integral to this role will be providing 1-1 support for coaches in accessing and utilising member benefits and services. You will also use your excellent interpersonal skills to provide outstanding customer service to internal and external stakeholders.

About the role
- In this role you will;_
- Process memberships and registrations in a timely manner
- Ensure all processed memberships meet business and legislation requirements
- Provide excellent customer support to current and prospective coach members
- Provide 1-1 support for coaches in accessing and utilising member benefits (including online training for various tools)
- Act as a point of contact for the Customer Support Team
- Support with delivery of the coach communciations strategy, including assistance with various markeitng campaigns/projects
- Work closely with the broader coach team to deliver on key operational objectives

About you
- What you will bring to the role:_
- Excellent interpersonal, communication, and customer service skills
- Strong administration skills with a high level of attention to detail
- Experience in executing communication/marketing campaigns
- Tertiary qualification in sport/business management/marketing or related area is desirable
- Alignment with the TA Values of: Excellence, Humility, Loyalty and Teamwork
- You must hold (or be willing to obtain) a current Police Check and Working with Children Check.

What’s in it for you?
- Career development with a range of formal education and on the job training opportunities
- Tickets to the Australian Open & Superbox tickets to concerts and events at Rod Laver & Melbourne Arenas
- Monthly health & wellbeing activities through our Serving Your Health program
- Onsite gym & tennis facilities
- Flexible working practices & free car parking
- Salary packaging & a range of discounts from our sponsorship partners

To Apply

If you think you’re up to the challenge, we’d love to hear from you A copy of the position description can be found

here.
- Tennis Australia is committed to providing a safe environment for all tennis participants, including children and young people. It is essential everyone involved with delivering tennis in Australia understands their responsibility in relation to child-safety._

We believe playing makes life better and we are always on the lookout to talented people to join our team and help us create a playful world through tennis.

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