Workshop Coordinator

2 weeks ago

Sydney, Australia Liebherr-Australia Pty. Ltd. Full time

About the Role

Liebherr Mobile Cranes division is seeking a motivated Workshop Coordinator to join our team in our Sydney branch based in Erskine Park. You will be working as part of a supportive team and experienced team to provide robust and effective coordination of the Service team within the Workshop that enables the team to deliver; safe, efficient and compliant support to the division team and its customers. This role is also the point of contact for customers and technicians within the operational area and coordinates service and new crane deliveries the workshop.

**Key Responsibilities**:

- Act as point-of-call with customers
- Efficiently schedule service work including modifications and warranty and allocate resources, including technicians, spare parts, tools, and equipment, based on priority and availability.
- Manage Work In Progress (WIP) report inc. close-out of jobs ensuring correct allocation of labour and costs
- Guidance and direction to service team members
- Provide reports on all activities of the departments operations when required
- Ensuring work is completed safely and in compliance with HSE requirements

**About you**:

- Recognised Trade Qualification in Mechanical, Electrical or Electronic Field
- Certificate III in Business Administration (desirable)
- Previous experience in a similar role
- Excellent customer service skills
- Proficient oral and written communication skills
- Strong MS Word and Excel skills
- Ability to handle multiple tasks and complete to high standard
- Initiative and self-drive
- Problem solving skills

**How to Apply**:
Rachel Davidsen - Senior HR Business Partner

Applications close COB 14th December 2024

No agencies or third parties please.

**One Passion. Many Opportunities.**

**The company**:
Liebherr-Australia Pty Ltd is part of the Liebherr Group, which employs nearly 50,000 people, in more than 140 companies and 50 countries on every continent. Liebherr's decades of experience, knowledge, and dedication to the highest quality and most reliable technologies makes Liebherr a respected leader and a trustworthy partner to industry. Liebherr-Australia is responsible for selling and servicing earthmoving machines, mining machines, mobile cranes, tower cranes, maritime cranes as well as deep foundation machines throughout Australia and New Zealand. Though the company's 20 hectare Head Office Complex is based in Adelaide, Australia, the commitment to, and support of, New Zealand customers is unwavering.

**Location**:
Liebherr-Australia Pty. Ltd.

1-15 James Erskine Drive

2759 Sydney

Australia (AU)

**Contact**:
Rachel Lee Davidsen

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