Customer Support Officer

2 weeks ago

Brisbane, Australia Queensland Health Full time

We are Metro South Health
We are the major public healthcare provider for Brisbane's south side, Logan, Redlands and the Scenic Rim. We operate five major hospitals and a range of community, specialty and state-wide healthcare services. We are renowned for teaching and research excellence.
We are truly dedicated people who care about our community. We come to work to make a difference. We save lives, changes lives and make the world a better place. We overcome the many challenges that come our way by going above and beyond and achieve the best possible outcomes by working together. We are bold, innovative, collaborative, inspiring.
We recognise our strength comes from the diversity of our people and so we encourage people of all genders, ethnicities, ages, abilities, languages, sexual orientation and family responsibilities to apply.
We are committed to creating a diverse and inclusive workplace for our people and our community.
We are part of and proud of the community we serve. We are better together.
Join us at Metro South Health and be part of a world-class, dynamic and growing health service that embraces technology, excellence in health care, teaching, research and empowering our people to be the best in serving our community.
About the Role
- Provide administrative relief support by undertaking the designated administrative duties in accordance with unit workplace manuals, policies and procedures.
- Working autonomously and as part of a team, managing own workflow by negotiating priorities for work completion in consideration of the needs of other team members and clinicians ensuring that required deadlines are met.
- Undertake secretarial functions for Admin Facility Supervisors such as coordinating appointments, screening incoming calls and visitors, scheduling meetings, secretariat to meetings, typing, organising attendance at conferences and workshops ensuring the necessary arrangements (travel and accommodation) are fulfilled and any other administrative/secretarial support as required.
- Ensure the smooth functioning of the unit on a day-to-day basis, including at times working autonomously in the absence of the Admin Facility Supervisor in establishing work priorities and meeting deadlines.

Our values of Integrity, Compassion, Accountability, Respect, Engagement and Excellence, shape our culture within Metro South Health. Our values guide our day-to-day decision making and are fundamental to what we care about as a health service, how we behave, how we interact with each other and provide care to the many patients who come through our doors every day.
We offer rewarding career opportunities across a wide range of clinical and non-clinical areas across our health service and pride ourselves on providing a work environment that is safe, satisfying, flexible, and promotes a healthy work-life balance.
As a Metro South employee, you will benefit from a higher than standard employer contribution to Superannuation of up to 12.75%, access to salary packaging, flexible working arrangements and competitive salary rates with annual incremental increases.

  • Customer Support Officer

    6 days ago

    Brisbane, Queensland, Australia Department of Customer Services, Open Data and Small and Family Business Full time $60,000 - $80,000 per year

    At the Department of Customer Services, Open Data and Small and Family Business (CDSB), we are dedicated to enhancing customer services for Queenslanders, empowering small and family business owners, and delivering innovative, efficient government services and support.The QSS Customer Support team is the first point of contact for Queensland Government...

  • Customer Support Officer

    1 week ago

    Brisbane, Australia Northline Full time

    **Job no**: 494889 **Work type**: Permanent Full Time **Location**: QLD - Brisbane **Categories**: Customer Service Northline is seeking a dedicated and detail-oriented **Customer Support Officer** to be a vital part of our Brisbane Warehouse team. If you thrive in a fast-paced environment and are passionate about delivering exceptional service, we want to...

  • APS4 Customer Contact Officer

    2 weeks ago

    Brisbane, Queensland, Australia Hays | Office Support Full time $60,000 - $80,000 per year

    APS4 Customer Contact Officer | Brisbane Your new company Hays is the preferred supplier choice of Federal, State and Local Government organisations as well as leading employers in Health, Technology, Insurance, Education and Utilities across Brisbane. We are partnered with a Federal Government Agency in the Brisbane CBD to recruit multiple Customer...

  • Customer Support Officer

    18 hours ago

    Brisbane, Australia Transport and Main Roads Full time

    We foster an inclusive workplace culture and will support you to grow and develop in your career while maintaining a healthy work-life balance. **As a Customer Support Officer, you will**: - Respond to phone and online enquiries and requests in a high volume customer service environment and escalate as appropriate. Maintain and prioritise daily workloads by...

  • Customer Support Officer

    2 weeks ago

    Brisbane, Queensland, Australia Sunwater Full time $860,000 - $1,040,000 per year

    Work.Join Sunwater in January 2026 as a Customer Support Officer, where you'll play a vital role in delivering high-quality customer support services within a complex process framework to ensure a continued focus on customer satisfaction.As a Customer Support Officer at Sunwater, you will:Provide exceptional end-to-end customer support services, answering...

  • Customer Support Officer

    2 weeks ago

    Brisbane, Queensland, Australia Sunwater Full time $8,639,098 per year

    Work.Join Sunwater in January 2026 as a Customer Support Officer, where you'll play a vital role in delivering high-quality customer support services within a complex process framework to ensure a continued focus on customer satisfaction. As a Customer Support Officer at Sunwater, you will:Provide exceptional end-to-end customer support services, answering...

  • Customer Support Officer

    1 week ago

    Brisbane, Australia TSA Group Full time

    Company Description TSA is an Australian-owned business specialising in helping companies acquire, retain and grow their consumer customer bases. We represent some of the country's largest brands, across eight call centres in Australia and internationally. We’re a purpose driven business and our mission is clear. We endeavour to create experiences that...

  • Customer Support

    17 hours ago

    Brisbane, Australia Digital8 Full time

    Full Time / Expression of interest **About the job**: **About Digital8**: - Digital8 was founded by a small team of accomplished software developers in 2012. Over the years, we have grown to add the expertise and experience of talented user experience strategists, interface designers, and SEO specialists to become one of Brisbane’s most successful and...

  • Customer Relationship Support Officer

    3 days ago

    Brisbane, Australia Queensland Health Full time

    The Customer Relationship Support Officer is responsible for providing comprehensive efficient, effective, ethical and confidential administrative and business support for the Customer Value and Engagement Team. The role is the first point of contact for various stakeholders across the organisation, Queensland Health and other external stakeholders. **The...

  • Administrative and Customer Support Officer

    6 days ago

    Brisbane, Queensland, Australia Northline Full time $60,000 - $90,000 per year

    Are you passionate about logistics and ready to take your career to the next level? Northline is seeking a detail-oriented and proactive Fleet Support Officer to join our Fleet team in Brisbane.As a Fleet Support Officer at Northline, you will support the administration, operations and customer service processes of our Fleet department, delivering on...