Regional Manager

**Introduction**:

- Join and lead a geographically dispersed team
- Seeking a lending professional looking for their next big role
- Be part of a different kind of banking and make a real different to our members

Defence Bank is a member-owned bank, we re-invest our profits into improving products and services for the benefit of our members who include the defence force and their families as well as the outer community. We consider it a privilege to serve those who protect us. To deliver on this, we need a team of passionate, dedicated and resilient individuals who are committed to making a difference for our members.

We are currently recruiting for a Regional Manager - Lending Distribution position working full time in a permanent basis. The position will be based in the greater Melbourne area having the opportunity to work in our branches, our support office in Melbourne CBD and remotely. This position will be required to travel to various locations. The Regional Manager will contribute to the purpose and ongoing success of Defence Bank by providing sales mentoring and coaching support and lead a team of Mobile Lenders.

**Description**:
What you will do.

**This specialist position is accountable for**:

- Leading a team of Mobile Lenders, providing team leadership by establishing direction, fostering teamwork and alignment, and motivating team members to achieve agreed goals.
- Providing sales mentoring and coaching to enable the team to achieve success in retaining our existing member portfolio as well as developing and growing new business.
- Ensure execution of a consistent Home Loan discipline for all lenders across all channels including Branch and Member Direct.
- Ensure the day-to day-operational tasks of our South team are member-focused and are undertaken to a first-class quality standard to ensure Defence Bank meets all of its regulatory benchmarks.
- Lead the team to build capability and cross skill to enable success of Defence Bank’s transformational change program - end to end lending. This will include increase skills and knowledge in DHOAS, credit acumen and Business Development Skills.
- Manage the delivery of any referral partnership schemes.
- Engage with your team and peers to position the need for change in relation to business objectives, and provide support to deliver, manage, and sustain change.
- Provide the Head of Mobile Lending with external insights, timely feedback and ideas to drive the strategic mandate of the lending business across all channels (F2F, Ph, Online, Omni).

**Skills and Experiences**:
Things about you we’ll want to count on.

You’ll be a member advocate and Defence Bank brand ambassador who has an unrivalled passion for providing exceptional service and world-class customer satisfaction.
- At least 5 years’ experience in Banking Industry with specific experience in lending.
- Lending sales team management experience.
- Previous experience managing a sales team through organisational change.
- Ability to coach and mentor your team to achieve success.
- Demonstrated experience or skills in presentation skills.
- You’ll have a desire to make ‘awesome happen’ and bring the Defence Bank brand story to life.

We count on you. And you can count on us.

In joining our team, you'll get access to a great range of benefits including:

- Reward and recognition platform - a number of vouchers, discounts, ecards and more
- Thank you day - each year our employee receive one additional day of paid leave for ‘CEO Day’
- Employee assistance program
- Corporate wardrobe allowance
- Volunteer and community service leave
- Referral reward
- Education Assistance
- Access to parental leave after 6 months of working at the bank

Interested? We'd like to hear from you.

If you would like to be a part of our passionate team, click Apply.